Medical Assistant - Sign on Bonus $3,500

GoHealth Urgent Care - UCSF Health • Hartford, CT

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About The Position

The Medical Assistant assists with patient examinations and treatment under the direction of an urgent care provider. The role supports patient check-in, registration, and care coordination; interviews patients; measures and records vital signs; collects blood samples and prepares specimens for laboratory analysis; and prepares treatment rooms. The Medical Assistant also performs front-desk and administrative tasks, point-of-care testing, equipment quality checks, and routine center opening and closing duties.

Compensation is listed at $20.00–$24.25 per hour. The posting also advertises a sign-on bonus of up to $3,500 for external candidates and a bonus of up to $600 per month. Actual compensation depends on experience, skills, education, certifications, geographic location, and other business-related factors.

Requirements

• High school diploma required.
• Basic Life Support (BLS) certification required at hire, obtained through the American Red Cross or American Heart Association.
• For candidates with less than one year of Medical Assistant experience, one of the listed certifications is required at hire: CCMA, CMA, RMA, NCMA, or NRCMA.
• In lieu of an approved Medical Assistant certification, the posting accepts at hire either one or more years of Medical Assistant experience in a hospital or urgent care setting, one or more years of phlebotomist experience, graduation from an accredited school of nursing, LPN or RN credentials, EMT certification verified through the National Registry of Emergency Medical Technicians, or CNA certification.
• Candidates hired without an approved Medical Assistant certification must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
• CPOE certification for order entry is required within two weeks of the start date.
• Basic Medical Assistant skills.
• Ability to type quickly and basic computer knowledge.
• Proficiency in Microsoft Word and Excel.
• Detail-oriented, able to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
• Exceptional written and verbal communication skills.
• Ability to interact with and treat all people fairly, respectfully, and sensitively toward cultural and social differences.

Nice To Haves

• Graduate of a Medical Assisting Program.
• Medical Assistant experience.
• Front Desk experience.

Responsibilities

• Register patients, obtain required paperwork and insurance documentation, and verify insurance and eligibility.
• Process co-pays and schedule appointments for the assigned center.
• Coordinate referrals to specialists.
• Answer patient questions about their care and keep patients informed about their status.
• Inform technical staff about patient flow.
• Prepare patients for examinations by interviewing them, verifying information, recording medical history, and confirming the purpose of the visit.
• Perform preliminary physical tests, including blood pressure, weight, and temperature, and escalate critical cases to a provider as needed.
• Conduct point-of-care tests as needed, such as flu, strep, urinalysis, ECG, and HCG testing, and provide results or information to the provider.
• Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
• Complete supply order sheets, monitor inventory levels, and check expiration dates on supplies.
• Maintain medical records and scan charts into patient files.
• Answer phone calls and collect and sort incoming and outgoing postal correspondence.
• Keep the reception area well maintained.
• Conduct courtesy follow-up calls to patients.
• Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
• Follow instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• 401(k) matching.
• Employee assistance and wellness programs, including a strong focus on promoting mental health.
• Generous paid time off.
• Bonus up to $600 per month.
• Growth opportunities.
• Sign-on bonus up to $3,500 for external candidates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED