Medical Assistant - Sign on Bonus $3,500

GoHealth Urgent Care•Berlin, CT

4d•$20 - $24

About The Position

Hartford HealthCare and GoHealth Urgent Care operate urgent care centers across Connecticut. The Medical Assistant supports examination and treatment of patients under the direction of an urgent care provider. The role combines patient registration and front-desk duties with clinical support, including interviewing patients, recording medical histories, measuring vital signs, collecting blood samples, preparing specimens for laboratory analysis, and preparing treatment rooms. The Medical Assistant also supports patient flow, point-of-care testing, referrals, medical records, supply inventory, equipment quality checks, and the upkeep of reception and examination areas. The position requires required certifications and training, including Basic Life Support, an approved Medical Assistant certification or an accepted alternative, and CPOE certification within two weeks of the start date.

Requirements

High school diploma.
Basic Life Support (BLS) certification at the time of hire, obtained through the American Red Cross or American Heart Association.
An approved Medical Assistant certification at the time of hire for candidates with less than one year of Medical Assistant experience: CCMA, CMA, RMA, NCMA, or NRCMA.
In lieu of an approved Medical Assistant certification, qualifying alternatives listed include at least one year of Medical Assistant experience in a hospital or urgent care setting, at least one year of phlebotomist experience, graduation from an accredited school of nursing or an LPN or RN qualification, EMT certification, or CNA certification.
Candidates hired without an approved Medical Assistant certification must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
CPOE certification for order entry within two weeks of the start date.
Basic Medical Assistant skills.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Attention to detail and ability to use experience and judgment to perform varied tasks, work as part of a team, and accomplish goals.
Strong written and verbal communication skills.
Ability to interact with and treat people fairly, respectfully, and sensitively across cultural and social differences.

Nice To Haves

Graduate of a Medical Assisting Program.
Medical Assistant experience.
Front Desk experience.

Responsibilities

Register patients, collect required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-pays and schedule appointments for the assigned center.
Coordinate provider referrals to assigned specialists.
Answer patient questions about their care and keep patients informed of their status.
Inform technical staff about patient flow.
Interview patients, verify information, record medical histories, and confirm the purpose of visits.
Prepare patients for examination and measure preliminary vital signs, escalating critical cases to a provider as needed.
Conduct point-of-care tests such as flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to the provider.
Assist with patient examinations and treatment under the direction of an urgent care provider.
Draw and collect blood samples and prepare specimens for laboratory analysis.
Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
Complete supply order sheets, monitor inventory levels, and check supply expiration dates.
Maintain medical records and scan charts into patient files.
Answer phone calls and collect and sort incoming and outgoing postal correspondence.
Keep reception well maintained and conduct courtesy follow-up calls to patients.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration.
Maintain equipment Quality Assurance/Quality Control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.