Medical Assistant - Sign on Bonus $3,500

GoHealth Urgent Care•Lisbon, CT

4d•$20 - $24

About The Position

Hartford HealthCare and GoHealth Urgent Care operate urgent care centers across Connecticut. The Medical Assistant supports examination and treatment of patients under the direction of an urgent care provider while helping deliver a welcoming, efficient patient experience. The role includes patient registration and check-in, patient interviews, vital-sign measurements, chart documentation, blood collection and specimen preparation, and preparing treatment rooms. The position also supports front-desk operations, point-of-care testing, patient referrals and follow-up, supply inventory, medical records, equipment quality-control procedures, and center opening and closing duties. The posted base salary range is $20.00–$24.25 per hour. External candidates may be eligible for a sign-on bonus of up to $3,500.

Requirements

High school diploma.
Basic Life Support (BLS) certification at the time of hire, obtained through the American Red Cross or American Heart Association.
An approved Medical Assistant certification is required for candidates with less than one year of Medical Assistant experience: CCMA, CMA, RMA, NCMA, or NRCMA.
In lieu of an approved Medical Assistant certification, the posting accepts one or more of the specified alternatives, including at least one year of Medical Assistant experience in a hospital or urgent care setting, at least one year of phlebotomist experience, graduation from an accredited school of nursing or LPN/RN status, EMT certification, or CNA certification.
Candidates hired without an approved Medical Assistant certification must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
CPOE certification for order entry is required within two weeks of the start date.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Detail-oriented, able to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
Exceptional written and verbal communication skills.
Ability to interact with and treat all people fairly, respectfully, and sensitively toward cultural and social differences.

Nice To Haves

Graduate of a Medical Assisting Program.
Medical Assistant experience.
Front Desk experience.

Responsibilities

Register patients, obtain required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-payments and schedule patient appointments for the assigned center.
Coordinate provider referrals to assigned specialists.
Answer patient questions about their care and keep patients informed about their status.
Inform technical staff about patient flow.
Prepare patients for examinations by interviewing them, verifying patient information, recording medical history, and confirming the purpose of the visit.
Measure preliminary vital signs, including blood pressure, weight, and temperature, and escalate critical cases to a provider as needed.
Conduct point-of-care tests as needed, including flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to the provider.
Draw and collect blood samples and prepare specimens for laboratory analysis.
Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
Complete order sheets to maintain supply inventory levels and regularly check supply expiration dates.
Maintain medical records and scan charts into patient files.
Answer phone calls and collect and sort incoming and outgoing postal correspondence.
Keep the reception area well maintained.
Conduct courtesy call-backs for patient follow-up.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.