Medical Office Assistant Urgent Care

Deaconess Health System•Princeton, IN

About The Position

The Medical Office Assistant is a welcoming, patient-focused member of the urgent care practice who helps create a positive patient experience from the first phone call through the end of the visit. The role supports front-desk operations and contributes to the smooth running of the practice.

Requirements

  • Warm, professional communication skills and an enjoyment of helping others.
  • Comfort with computers and learning new systems.
  • Organization, reliability, and the ability to juggle multiple tasks.
  • A calm, positive, and professional approach in a fast-paced environment.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Serve as the first point of contact for patients by phone and in person.
  • Schedule and reschedule appointments accurately.
  • Collect and update patient demographics, insurance information, and other important details.
  • Handle patient payments, post charges, and provide receipts.
  • Use computer systems while maintaining attention to detail.
  • Assist with other tasks as needed.
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