Medical Assistant

GoHealth Urgent Care•East Northport, NY

8d•$19 - $27

About The Position

The Medical Assistant assists in the examination and treatment of patients under the direction of an urgent care provider. The role supports patient check-in and registration, interviews patients, measures vital signs, records information in patient charts, and prepares treatment rooms. The Medical Assistant may also draw and collect blood samples and prepare specimens for laboratory analysis. This position supports patient care and center operations through registration, appointment scheduling, point-of-care testing, provider referrals, patient communication, medical-record maintenance, inventory management, and upkeep of examination and reception areas. It also includes equipment quality-control activities and opening and closing duties. The hourly rate is $18.50–$27.25, with monthly incentive pay based on performance metrics.

Requirements

High school diploma.
Basic Life Support (BLS) certification at the time of hire, obtained through the American Red Cross or American Heart Association.
Basic medical assistant duties.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Detail-oriented, able to use experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals.
Exceptional written and verbal communication skills.
Ability to interact with and treat all persons fairly, respectfully, and sensitively to cultural and social differences.

Nice To Haves

Graduate of a Medical Assisting Program.
Phlebotomy and EKG experience.
Medical Assistant experience.
Front Desk experience.

Responsibilities

Conduct patient registration, including collecting required paperwork and insurance documentation and verifying insurance and patient eligibility.
Process co-pays and schedule patient appointments for the assigned center.
Coordinate provider referrals to assigned specialists.
Answer patient questions about their care and keep them informed of their status.
Inform technical staff about patient flow.
Prepare patients for examination by interviewing them, verifying patient information, recording medical history, and confirming the purpose of the visit.
Perform preliminary physical tests, including vital-sign measurements, and escalate critical cases to a provider as needed.
Conduct point-of-care testing as needed, such as flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to the provider.
Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
Complete order sheets to maintain supply inventory levels and regularly check supply expiration dates.
Maintain medical records and scan charts into patient files.
Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
Ensure the reception area is well maintained.
Conduct courtesy call-backs for patient follow-up.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.