Medical Assistant- Full-Time

GoHealth Urgent Care•Syosset, NY

8d•$18 - $26

About The Position

Northwell and GoHealth Urgent Care operate urgent care centers across the NYC, Long Island, and Westchester regions. The Medical Assistant assists with patient examinations and treatment under the direction of an urgent care provider, while supporting patient registration and center operations. The role includes interviewing patients, measuring and recording vital signs, maintaining patient records, preparing examination rooms, and, when required, drawing blood and preparing specimens for laboratory analysis.

Requirements

High school diploma.
Basic Life Support (BLS) certification at the time of hire, obtained through the American Red Cross or American Heart Association.
Knowledge of basic Medical Assistant duties.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Attention to detail and the ability to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
Exceptional written and verbal communication skills.
Ability to interact with and treat all people fairly, respectfully, and sensitively toward cultural and social differences.

Nice To Haves

Graduate of a Medical Assisting Program.
Medical Assistant experience.
Front Desk experience.

Responsibilities

Register patients, obtain required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-pays and schedule patient appointments for the assigned center.
Coordinate referrals from providers to assigned specialists.
Answer patient questions about their care and keep patients informed of their status.
Inform technical staff about patient flow.
Prepare patients for examinations by interviewing them, verifying information, recording medical history, and confirming the purpose of their visit.
Perform preliminary physical tests, including measuring blood pressure, weight, and temperature, and escalate critical cases to a provider as needed.
Conduct point-of-care tests as needed, including flu, strep, urinalysis, ECG, and HCG testing, and provide the results or information to the provider.
Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
Complete order sheets to maintain supply inventory levels and regularly check supply expiration dates.
Maintain medical records and scan charts into patient files.
Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
Keep the reception area well maintained.
Conduct courtesy follow-up calls to patients.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.