Tutor Jobs

About The Position

Requirements

• At least 3 years of experience in People Operations, as an HR generalist, or in a similar operations role at a fast-growing company.
• Experience personally running onboarding and offboarding.
• Comfort working in an HRIS and maintaining accurate employee data across systems; Tutor uses Rippling.
• Strong written communication skills and ability to explain information clearly to busy people.
• High discretion and sound judgment when handling confidential information and sensitive employee situations.
• Willingness to work in a factory or warehouse environment and support the experience of technicians, assemblers, and field staff.
• Based in or willing to relocate to the Boston area; the role is in-office in Watertown, Massachusetts.

Nice To Haves

• Experience at a company that scaled from approximately 100 to more than 300 people.
• Experience supporting hourly and salaried employees, or employees across multiple states.
• Experience building or rebuilding an onboarding program, including being able to explain what was changed and why.
• Familiarity with leave and accommodations processes, even if not the process owner.

Responsibilities

• Manage onboarding end to end, including pre-start logistics, the first-week experience, coordination with hiring managers, and the buddy program.
• Conduct 30-, 60-, and 90-day check-ins with new hires and managers and act on the feedback received.
• Manage employee changes such as transfers, manager changes, title updates, and compensation updates; maintain accurate HRIS and directory data.
• Manage offboarding, exit interviews, and stay interviews, and use findings to make improvements.
• Serve as the first point of contact for employee and manager questions about policies, processes, and how to complete tasks.
• Maintain and improve People Operations playbooks and processes.
• Partner with the Compliance & Benefits Administrator on leave, accommodations, and benefits questions arising throughout the employee lifecycle.
• Partner with Recruiting on the handoff into onboarding and with the People Strategy team on compensation, promotion, and title changes related to the performance cycle.

Benefits

• Fully employer-covered health insurance.
• Managed 401(k).
• Unlimited PTO and all federal holidays off for full-time salaried employees.
• For hourly employees, 16 or more days of accrued paid time off and 1.5x pay on federal holidays.
• Regular in-office meals and team social events throughout the year.