Digital Literacy Tutor (IDPL) - Career Pathwa

Institute For Latino Progress • Chicago, IL

7d • Onsite

About The Position

The Digital Literacy Tutor provides academic support to students learning digital literacy concepts and assists learners in navigating the internet, computer equipment, and learning materials. The tutor helps adult learners build confidence and a positive attitude toward technology and learning. The role includes preparing and delivering student-centered tutoring, monitoring and reporting student progress and attendance, maintaining student data, supporting computer lab users, coordinating lab and classroom reservations, and completing office duties as needed. The position works primarily in a classroom environment and requires a flexible schedule, including availability to tutor with advance or short notice. Services may be needed for several days or potentially a full semester.

Requirements

• Some college credit hours in computer science or IT fields are required.
• Ability to communicate in Spanish and English; fluency in reading, speaking, and writing Spanish.
• Strong interpersonal skills and ability to communicate effectively and supportively with learners.
• Flexibility and patience when working with adult learners of varying educational levels.
• Respect for cultural differences and different learning styles.
• Ability to work as part of a team and proactively and results-oriented with little to no supervision.
• Professional courtesy when dealing with participants, colleagues, team members, and the public.
• Excellent oral and written communication skills.
• Ability to maintain confidentiality.
• Exceptional organization and time-management skills.
• Ability to work independently and provide strong customer service.
• Ability to maintain composure under pressure; dependable and punctual.
• Advanced skills with Microsoft Office, including Word, Excel, and PowerPoint, Google Applications, and the internet.
• Availability to stand for long periods of time.
• Availability to work a flexible schedule and tutor with advance and/or short notice.

Nice To Haves

• Associate degree preferred.

Responsibilities

• Prepare tutoring lesson plans based on the instructor’s guidelines and select materials appropriate to students’ abilities and needs.
• Deliver student-centered tutoring tailored to students’ levels of understanding, using technology and individual or small-group strategies.
• Apply current best practices for adult classroom instruction and use relevant resources to address students’ needs and interests.
• Encourage adult learners, support their confidence, involve them in learning decisions, and guide positive learning behaviors.
• Attend tutoring sessions punctually.
• Assess and monitor student progress, submit monthly progress reports to the Digital Literacy Instructor and Career Pathways Coordinator, and communicate learning obstacles or classroom issues to the appropriate staff.
• Maintain accurate daily attendance logs, submit weekly attendance reports, contact absent participants, and record absences and case notes in the data tracking system.
• Manage digital literacy students’ data entry in Salesforce.
• Complete office duties as requested, including copying, filing, and labeling.
• Coordinate computer lab and classroom reservations with the Intake Coordinator and notify the Digital Literacy Instructor of schedule or location changes.
• Assist resource room users with computer equipment and internet navigation.
• Assist computer lab users with printing.
• Relay concerns, questions, issues, and comments to the Digital Literacy Instructor and/or Intake Coordinator.
• Perform other duties as assigned.

Benefits

• 403b retirement savings plan, if working more than 20 hours per week.
• Paid sick leave.
• Paid leave.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree