Training Manager Jobs

About The Position

Requirements

• Minimum - Associates Degree
• Minimum - Criminal Justice, Communications or Instructional/Educational Studies
• Instructional background & experience training other individuals
• Experience working in a security officer capacity
• Customer service experience
• Must own reliable form of transportation

Nice To Haves

• Preferred - Bachelors Degree
• Preferred - Criminal Justice, Communications or Instructional/Educational Studies, Law Enforcement, Organizational Leadership, Healthcare Security
• 5 years of security management or training experience in a healthcare security environment, or equivalent combination of education and/or experience sufficient to perform essential functions of the job
• Security Guard Card

Responsibilities

• Present training materials and information using a variety of instructional techniques, such as role-playing, simulations, team exercises, lectures, computer-based or through other creative avenues.
• Provide an atmosphere in which all Client staff, members and visitors know that the Client responds to and cares about their needs; provide a courteous, respectful and pleasant interaction with each client staff, member and/or visitor; presents a good image of BCI, the Client and its Security Department. Maintain and display good public relations skills when interacting with staff, members and visitors.
• Organize and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials.
• Evaluate training materials, modes of training delivery, and training content, and amend and revise programs as necessary, to adapt to the changes that occur in the work environment, identify gaps, or new regulations.
• Research and remain current in all Federal and state-wide mandatory training requirements to meet company compliance efforts.
• Read and interpret documents such as police reports, local and state law, instructions and procedure manuals.
• Design, plan, organize training programs, policies and training schedules for employees on common and specialized security subjects in accordance with all legal, contractual and company mandated requirements.
• Learn Healthcare facility-specific procedures and policies.
• Adhere to all company policies and procedures and remain in compliance with local, state and federal regulations.
• Maintain training records and prepare statistical reports to evaluate performance of training activities and instructors.
• Communicate with and support management in achieving training and development objectives and goals for training.
• Other duties as assigned.