Senior Manager, Training & Development, Obesity & Related Conditions - U.S. Remote

Amgen • Thousand Oaks, CA

3d • Remote

About The Position

The Senior Manager, Training & Development will lead the design, deployment, governance, and continuous improvement of the U.S. Sales New Hire Onboarding Program for Obesity & Related Conditions. The role leads a team of managers supporting onboarding and ongoing field-staff development, owns the Obesity & Related Conditions Training SharePoint learning experience, and leads complex cross-functional projects with vendor partners. The position also supports sales leadership, including regional sales directors and district managers, and reports to the Director, Training & Development, Obesity & Related Conditions.

The role owns the end-to-end onboarding strategy, integrating disease-state education, product, market access, compliance, selling skills, business acumen, systems training, certification, leadership, and coaching into scalable, role-based learning journeys. It coordinates recurring onboarding classes and manages program operations and effectiveness measures, including learner engagement, knowledge retention, user experience, and time to field readiness.

The Senior Manager establishes consistent national training standards and operating rhythms, allocates training resources, and partners with sales leaders to turn field insights into targeted learning and coaching solutions. The role also leads the design, development, launch, and maintenance of the training SharePoint site, including its information architecture, governance, content ownership, metadata, permissions, version control, review cadence, analytics, usability, and adoption.

The position leads learning initiatives and vendor partnerships across planning and deployment, managing scope, budgets, timelines, dependencies, risks, communications, quality, statements of work, and partner performance. It partners across Sales Leadership, Marketing, Medical, Patient Access, Compliance, Legal, Human Resources, Operations, Global and U.S. Learning, and subject-matter experts to develop accurate, compliant, engaging live, virtual, and blended learning solutions. U.S.-based remote position with 20% travel.

Requirements

• Meet one of the following education and directly related experience combinations: doctorate degree and 2 years; master's degree and 4 years; or bachelor's degree and 6 years of field sales, commercial training, learning and development, sales management, or related experience in a large-scale organization.
• Ability and willingness to lead live onboarding classes, develop and facilitate training for national and regional sales meetings, conduct field observations, and support business-critical training events.
• Ability to manage multiple projects and deliverables within tight timelines, including in ambiguous and evolving environments.

Nice To Haves

• 5+ years of pharmaceutical/biotech commercial training, sales enablement, or field sales experience, with demonstrated success designing and deploying large-scale new-hire onboarding and field-readiness programs.
• 3+ years of people leadership experience, with a track record of coaching and developing training professionals and building high-performing teams.
• Experience supporting commercial learning in pharma, healthcare, or regulated industries, including product launches, launch readiness, lifecycle initiatives, and field capability development.
• Expertise in adult learning, instructional design, workshop development, and facilitation, including blended learning, certification, reinforcement, and manager-led coaching.
• Strong project and vendor management experience, including leading complex cross-functional initiatives and managing agencies, budgets, timelines, risks, and multiple priorities in a fast-paced, regulated environment.
• Strong digital, LMS, and learning technology capabilities, including experience with SharePoint or similar knowledge-management platforms, analytics, and emerging AI-enabled approaches.

Responsibilities

• Own the strategy, design, deployment, governance, and continuous improvement of the U.S. Sales New Hire Onboarding Program for Obesity & Related Conditions.
• Integrate disease-state education, product, market access, compliance, selling skills, business acumen, systems training, certification, leadership, and coaching into scalable, role-based learning journeys.
• Lead and coordinate recurring new-hire training and onboarding classes to support launches, expansion, and field vacancies.
• Manage onboarding operations, including learner enrollment, curricula and calendars, communications, attendance, completion tracking, certification documentation, learner support, and audit readiness.
• Measure learner engagement, knowledge retention, user experience, and time to field readiness.
• Hire, lead, coach, and develop training managers; set priorities, performance expectations, and development plans.
• Establish national training standards and operating rhythms, and allocate resources across onboarding, sales capabilities, field observations, sales meetings, and brand priorities.
• Partner with sales leaders to identify capability gaps and translate field insights into learning, reinforcement, and coaching solutions.
• Facilitate learning and development workshops at national and regional meetings.
• Lead the design, development, launch, and ongoing maintenance of the Obesity & Related Conditions Training SharePoint site.
• Manage the learning site's information architecture and governance, including content ownership, metadata, tagging, searchability, permissions, version control, review cadence, analytics, usability, and adoption.
• Lead complex learning initiatives and agency/vendor partnerships, managing scope, budgets, timelines, dependencies, risks, communications, quality, statements of work, and partner performance.
• Partner with internal functions and subject-matter experts to translate brand and organizational priorities into accurate, compliant, engaging live, virtual, and blended learning solutions.
• Lead live onboarding classes, facilitate training at national and regional sales meetings, conduct field observations, and support other business-critical training events as needed.

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions.
• Group medical, dental, and vision coverage.
• Life and disability insurance.
• Flexible spending accounts.
• Discretionary annual bonus program, or a sales-based incentive plan for field sales representatives.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote and hybrid arrangements where possible.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior