Director, Field Effectiveness, Obesity and Related Conditions
About The Position
The Director, Field Effectiveness leads a team that enables, advises, and supports the sales force in achieving performance effectiveness through insights, excellence, and efficiency. The US Field Excellence team supports the sales organization by optimizing the field experience across Field Effectiveness, Incentive Compensation, Field Operations, and Field Systems and Capabilities Transformation. The Director is accountable for program management and oversight of the functional plan and execution of field effectiveness programs and initiatives. The role develops the department’s organizational design, roles, responsibilities, and objectives; monitors field performance and execution; coordinates field-force projects; and manages and develops a team. The Director also collaborates with the broader Global Commercial Capabilities & Innovation organization, tracks industry trends, and leads or co-leads special initiatives to improve business results. The position has a strong preference for a flexible commuter arrangement to the Thousand Oaks, California office, with on-site work 2 to 3 days per week. Deerfield, Illinois, or remote options will be considered. The position reports to the Senior Director, US Field Excellence, Obesity and Related Conditions.
Requirements
- Doctorate degree and 4 years of sales analytics and/or field effectiveness experience; or a master’s degree and 8 years of such experience; or a bachelor’s degree and 10 years of such experience.
- At least 4 years of experience directly managing people and/or leading teams, projects, or programs, or directing resource allocation. This experience may run concurrently with the required technical experience.
- Strong analytical skills to diagnose business issues and inform strategies, plans, and tactics.
- Ability to lead cross-functional teams to identify, prioritize, and implement improvements to field operations processes.
- Ability to work effectively with stakeholders to achieve alignment and support for initiatives.
- Ability to communicate initiative vision, goals, and progress clearly to stakeholders at all organizational levels.
Nice To Haves
- Experience building and developing high-performing teams.
- Creative and innovative strategic thinking, with the ability to influence sales leadership.
Responsibilities
- Lead a team that enables, advises, and supports the sales force to improve performance effectiveness through insights, excellence, and efficiency.
- Manage the functional plan and oversee execution of field effectiveness programs and initiatives.
- Develop the department’s organizational design, roles and responsibilities, and goals and objectives.
- Lead or co-lead special initiatives and projects, including sales force size and structure and launch readiness.
- Monitor field performance and execution, identify issues and opportunities, and recommend solutions or course-correction tactics.
- Coordinate execution and pull-through of field-force projects, including customer targeting, field reporting, field alerts and suggestions, omnichannel and digital work, and field transformation.
- Manage and develop a team by providing guidance, coaching, and training.
- Collaborate with the broader Global Commercial Capabilities & Innovation organization to align and support timely, accurate field effectiveness processes and deliverables.
- Monitor industry trends and the marketplace to evolve capabilities in response to competition and changing business needs.
- Optimize the field insight process and support efficient, high-quality reporting.
- Lead cross-functional efforts to improve field-force effectiveness, including digital tools.
- Advise cross-functional teams on field-force activities using prior experience and current industry trends.
- Liaise with operational delivery teams to escalate support needs and recommend new projects or processes that support field satisfaction.
- Plan and manage cross-functional projects that drive key business results.
Benefits
- Retirement and Savings Plan with company contributions
- Medical, dental, and vision coverage
- Life and disability insurance
- Flexible spending accounts
- Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Time-off plans
- Flexible work models where possible
- Career development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Director
