Senior Manager, Training & Development, Obesity & Related Conditions - U.S. Remote

Amgen•Thousand Oaks, CA
•$156,777 - $212,111•Remote

About The Position

The Senior Manager, Training & Development leads the strategy, design, deployment, governance, and continuous improvement of the U.S. Sales New Hire Onboarding Program for Obesity & Related Conditions. The role integrates disease-state education, product and market access training, compliance, selling skills, business acumen, systems training, certification, leadership, and coaching into scalable, role-based learning journeys. It also coordinates frequent onboarding classes and manages program operations and effectiveness measures, including learner engagement, knowledge retention, experience, and time to field readiness. The position leads and develops training managers who support onboarding and ongoing field capabilities, establishes consistent national standards and operating rhythms, and partners with sales leaders to address capability gaps through learning, reinforcement, and coaching. The role also leads the Obesity & Related Conditions Training SharePoint site as a centralized learning resource, overseeing its content, information architecture, governance, usability, and adoption. The Senior Manager leads complex learning projects and agency/vendor partnerships, collaborating with sales leadership and cross-functional partners to create accurate, compliant, and engaging live, virtual, and blended learning solutions. The position reports to the Director, Training & Development, Obesity & Related Conditions. It is U.S.-based remote and requires 20% travel.

Requirements

  • One of the following education and experience combinations: doctorate degree and 2 years of directly related experience; master's degree and 4 years; or bachelor's degree and 6 years. Directly related experience must be in field sales, commercial training, learning and development, sales management, or a related area in a large-scale organization.
  • Ability and willingness to lead live onboarding classes, develop and facilitate training for national and regional sales meetings, conduct field observations, and support business-critical training events.
  • Ability to manage multiple projects and deliverables within tight timelines and ambiguous, evolving environments.

Nice To Haves

  • At least 5 years of pharmaceutical/biotech commercial training, sales enablement, or field sales experience, including demonstrated success designing and deploying large-scale new-hire onboarding and field-readiness programs.
  • At least 3 years of people leadership experience, with a track record of coaching and developing training professionals and building high-performing teams.
  • Experience supporting commercial learning in pharma, healthcare, or regulated industries, including product launches, launch readiness, lifecycle initiatives, and field capability development.
  • Expertise in adult learning, instructional design, workshop development and facilitation, blended learning, certification, reinforcement, and manager-led coaching.
  • Strong project and vendor management experience, including leading complex cross-functional initiatives and managing agencies, budgets, timelines, risks, and multiple priorities in a fast-paced, regulated environment.
  • Strong digital, LMS, and learning technology capabilities, including experience with SharePoint or similar knowledge-management platforms, analytics, and emerging AI-enabled approaches.

Responsibilities

  • Lead the end-to-end strategy, design, deployment, governance, and continuous improvement of the U.S. Sales New Hire Onboarding Program for Obesity & Related Conditions.
  • Integrate disease-state education, product, market access, compliance, selling skills, business acumen, systems training, certification, leadership, and coaching into role-based learning journeys.
  • Coordinate frequent new-hire onboarding classes and manage enrollment, curricula, calendars, communications, attendance, completion tracking, certification documentation, learner support, and audit readiness.
  • Measure learner engagement, knowledge retention, user experience, and time to field readiness, and use results to improve the program.
  • Hire, lead, coach, and develop training managers, setting priorities, performance expectations, and development plans.
  • Establish national training standards and operating rhythms; allocate resources across onboarding, sales capabilities, field observations, sales meetings, and brand priorities.
  • Partner with sales leaders to identify capability gaps and translate field insights into targeted learning, reinforcement, and coaching solutions.
  • Facilitate learning and development workshops at national and regional meetings.
  • Lead the design, development, launch, and ongoing maintenance of the Obesity & Related Conditions Training SharePoint site.
  • Manage the learning site's information architecture and governance, including content ownership, metadata, searchability, permissions, version control, review cadence, platform alignment, analytics, usability, and adoption.
  • Lead complex learning initiatives and agency/vendor partnerships, managing scope, budgets, timelines, dependencies, risks, communications, quality, statements of work, and partner performance.
  • Collaborate with Sales Leadership, Marketing, Medical, Patient Access, Compliance, Legal, Human Resources, Operations, Global and U.S. Learning partners, and subject-matter experts to develop accurate, compliant, and engaging learning solutions.
  • Lead live onboarding classes, facilitate training at national and regional sales meetings, conduct field observations, and support business-critical training events as needed.
  • Manage multiple projects and deliverables within tight timelines and evolving environments.

Benefits

  • Health and welfare plans for staff and eligible dependents
  • Retirement and Savings Plan with generous company contributions
  • Group medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance
  • Flexible spending accounts
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Bi-annual company-wide shutdowns
  • Flexible work models, including remote and hybrid arrangements where possible
  • Career development opportunities
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