Technical Support Jobs

About The Position

Requirements

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

• Receives incoming requests from customers and/or vendors, executes orders, provides quotes, checks shipment status, etc.
• Analyzes customer needs and provides solutions.
• Provides administrative or technical support to ensure effective on-going operations.
• Applies knowledge of established processes and procedures to execute with excellence.
• Performs administrative work that requires working knowledge and skills developed through formal training or work experience.
• Recognizes and solves typical problems that can occur in own work area by evaluating and selecting solutions from established options.
• Impacts own team through the quality of the services or information provided.
• Works within established procedures with a moderate degree of supervision.