Technical Sales Support (Healthcare)

Silgan Dispensing Systems • New York, NY

10d • Remote

About The Position

Silgan Dispensing is seeking an experienced Technical Sales Support professional to support its North America Healthcare business. The role serves as a technical resource for customers, contract development and manufacturing organizations (CDMOs), the Sales team, and internal departments, supporting projects from initial concept through commercialization. This is a remote, home-based position supporting customers throughout North America, with frequent travel for customer meetings, industry events, and internal business activities. Travel may involve air and automobile transportation.

Requirements

• Bachelor's degree in Engineering, Packaging, Manufacturing, or a related field.
• Minimum of 5 years of experience in healthcare, pharmaceutical packaging, medical devices, filling equipment, or related industries.
• Strong customer-facing experience and project management skills.
• Excellent communication, problem-solving, and relationship-building abilities.
• Ability to travel as required to support customers and business needs.

Nice To Haves

• Experience working with pharmaceutical, healthcare, medical device, or CDMO customers.
• Knowledge of filling line equipment, packaging equipment, and validation processes.
• Familiarity with regulated manufacturing environments.

Responsibilities

• Provide technical expertise and support to the North America Healthcare Sales team.
• Lead technical discussions with customers, fillers, CDMOs, and internal stakeholders.
• Support filling lines, packaging lines, validation activities, and commercialization projects.
• Coordinate customer projects from initial concept through successful commercialization.
• Collaborate with Product Management, Project Management, Quality, Manufacturing, and Sales teams to ensure customer needs are met.
• Troubleshoot technical and quality-related issues, working with internal teams to identify effective solutions.
• Travel as required to support customers and business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level