Surveillance Operator Jobs

About The Position

Requirements

• High School Diploma or G.E.D.
• Minimum of one (1) year experience in surveillance or related field is required.
• Pass minimum competency test
• Be a minimum of 21 years of age
• Pass a background investigation, which includes: personal history, criminal history, driving record, credit rating, and employment references, and satisfies suitability standards established by the Gun Lake Tribal Government and the Tribal Gaming Commission
• Adhere to the Commission policy prohibiting an employee from gambling or playing any licensed game or gaming device within the Gun Lake Tribal Lands
• Must be available for emergency calls any time of the day or night in any instance of infrastructure failure or extreme weather phenomenon
• Ability and willingness to travel, locally and out of state, for program requirements, meetings, and continuing education
• All applicants must be able to demonstrate their US work authorization during the employment verification process.
• The pre-employment process also requires the ability to pass a criminal background investigation and drug/alcohol test.

Nice To Haves

• Have a professional and investigative attitude
• Able to perform basic mathematics, including, but not limited to, adding, subtracting, multiplying, and dividing.
• Keen attention to detail, excellent observation skills, and the ability to work in a high-stakes environment.
• Maintain a high level of professionalism, integrity, and confidentiality in handling sensitive information.
• Ability to communicate effectively with casino employees, Gaming Commission staff, and casino management in both written and verbal form
• Ability to react quickly and accurately under demanding, stressful conditions
• Knowledge and advanced ability to use computers and digital recording equipment
• Must be reliable, trustworthy, and honest
• Ability to meet and communicate effectively with people and maintain favorable working relationships

Responsibilities

• Utilize advanced casino surveillance equipment and software, including keyboards and recording devices and all related equipment needed to monitor, preserve or establish gaming-related activities through covert operations and surveillance
• Familiarity with the operation of all casino departments and gaming areas
• Familiarity with the rules, cheating methods, and game protection strategies for a comprehensive range of live casino games, encompassing Blackjack, Dice, Roulette, Baccarat, Let It Ride, Three Card Poker, Ultimate Texas Hold’em, Crazy 4 Poker, Mississippi Stud Poker, Slots, Poker, Keno, and Bingo.
• Knowledge of Cage, Count Rooms, Slots, and other sensitive areas
• Become familiar with gaming ordinances, regulations, compacts, approved Internal Control System, department policies and procedures, and have a working knowledge of applicable federal, state, and local laws
• Develop the ability to monitor and audit other departments in accordance with policies and procedures
• Conduct routine random surveillance and special observations as approved by surveillance management
• Conduct surveillance reviews and audits to confirm transactions or events
• Document all observed incidents, suspicious activities, or security breaches in detailed and accurate manner.
• Prepare comprehensive reports for Casino/ Tribal Government management and Law Enforcement as needed.
• Extend Surveillance coverage and investigations to non-gaming areas such as hotel lobbies, restaurants, parking lots or other public spaces that are owned and operated by the Gun Lake Tribe.
• Provide support to law enforcement agencies in conducting investigations related to incidents occurring on or in the vicinity of Tribal properties.
• Participate in ongoing training programs to enhance skills and stay abreast of the latest advancements in surveillance technology and security practices.
• Responsible for practicing, supporting, and promoting Gun Lake Tribal Gaming Commission professionalism, ethics and standards at all times

Benefits

• Medical, dental, vision and telehealth coverage for employee and all dependents, with no employee premium!
• Paid Time Off and 15 paid Holidays
• Short-and-long term disability coverage
• Life insurance for the employee, spouse and their dependents
• Pension plan for Public Safety employees
• 401K/Roth retirement plan with employer matching contributions
• Employee Assistance Program
• Employee Wellness Program
• Voluntary Benefits: AFLAC and Flexible Spending Account, additional life insurance
• On-site gym, free memberships for entire household
• One hour paid lunch break