Senior Customer Support Engineer
Nokia • Sunnyvale, CA12d • Onsite
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Senior Customer Support Engineer
Nokia•Sunnyvale, CA
•Onsite
About The Position
Within R&D, the focus is on customer issues escalated through the 2nd and 3rd level support organization. This role is for a 4th level customer support engineer. There is significant interaction between global offices (Antwerp, California, Ottawa, Bangalore & the UK) due to a shared test and development environment. In response to a rapidly growing worldwide customer base, the R&D support team is seeking an additional 4th level support engineer in Sunnyvale, CA. This position offers the opportunity to develop into an L2/L3 IP network expert and become a key contributor within the IP division.
Requirements
- IP network expertise
Nice To Haves
- L2/L3 IP network expertise
Responsibilities
- 4th level IP support
- Test engineering
Benefits
- Corporate Retirement Savings Plan
- Health and dental benefits
- Short-term disability
- Long-term disability
- Life insurance
- AD&D – Company paid 2x base pay
- Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
- Paid time off for holidays and Vacation
- Employee Stock Purchase Plan
- Tuition Assistance Plan
- Adoption assistance
- Employee Assistance Program/Work Life Resource Program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
Job Search Resources
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