Supervisor Jobs

About The Position

Requirements

• High school diploma or equivalent.
• At least three years of experience in the property management industry or a directly related field.
• General maintenance and carpentry skills.
• Valid driver’s license, clean driving record, and current auto insurance.
• Ability to read, write, and understand English.
• Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills, with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multitask and perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Professional appearance and compliance with the prescribed uniform policy.
• Compliance with all safety requirements.
• Completion and successful passing of Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

• Work with the maintenance team to ensure daily maintenance tasks, service requests, and unit make-ready standards are met.
• Review and track service-request progress and identify chronic maintenance issues.
• Respond promptly and professionally to maintenance-related issues according to company policy and practices.
• Perform repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance as permitted by state guidelines.
• Perform general carpentry, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile repairs.
• Perform preventative maintenance, including work involving siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
• Maintain accurate work-order systems and verify that orders are completed promptly, to company standards, and to residents’ satisfaction.
• Inspect property grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance needs.
• Oversee and assist with property emergencies, including snow and other inclement weather, fires, and floods.
• Promptly communicate maintenance issues to the property manager and maintenance supervisor.
• Promote safety and risk management in accordance with applicable local, federal, state, and company rules and regulations.
• Help monitor emergency on-call and after-hours response times, address issues as needed, and participate in the on-call rotation as necessary.
• Promote resident satisfaction through cleanliness and curb appeal, and interact courteously and professionally with current and prospective residents.
• Foster positive and collaborative relationships with residents, other properties, and associated agencies.
• Conduct pre-move-in and post-move-out apartment inspections and ensure timely completion of quality unit turns.
• Mentor the maintenance team and promote a professional demeanor and appearance across the team.
• Administer the company risk management program.
• Complete special projects assigned by the maintenance supervisor or property manager.
• Solicit suppliers and contractors when work is needed and monitor their compliance with company policy.
• Work with the property manager to ensure the team and property comply with company, ownership, state, and federal policies and standards.
• Walk the property weekly with property leadership to collaborate on property challenges and operations.
• Keep maintenance costs within the property budget and provide input on expenses for future budgets.
• Perform other duties as assigned by property leadership.

Benefits

• 20% housing discount.
• Medical, dental, vision, and mental health coverage options.
• Basic life insurance.
• Matching 401(k) contributions.
• Generous time-off plan, including 10 paid holidays, a community service day, and the employee’s birthday.
• Mentoring and professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.