Retail Experience Supervisor

Best Buy•Glen Allen, VA
•$20 - $29

About The Position

As a Retail Experience Supervisor at Best Buy, you’ll use your leadership skills to inspire employees to deliver great customer experiences. You’ll focus on providing positive employee experiences, skill development, and performance management. You’ll compare store performance against company goals and lead your team to drive growth or improve results. Best Buy’s purpose is to enrich lives through technology by humanizing and personalizing technology solutions in its stores, online, and in customers’ homes. The company describes its culture as supportive of employees and committed to providing career possibilities and an environment where people can bring their authentic selves to work.

Requirements

  • At least 1 year of leadership experience or 6 months of experience as a Best Buy shift lead.
  • Previous experience in sales, customer service, or related fields.
  • Ability to work successfully as part of a team.
  • Ability to work a flexible schedule, including holidays, nights, and weekends.

Nice To Haves

  • One year of consumer electronics industry experience.
  • Prior experience setting retail sales goals.

Responsibilities

  • Maintain positive customer and employee experiences.
  • Drive localized customer and employee experiences and share trends with other store leaders.
  • Provide positive experiences, skill development, and performance management.
  • Lead efforts to maximize positive results or course-correct when needed.
  • Compare store performance against company goals and lead the team to drive growth or improve results.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, based on eligibility.
  • Intermittent or reduced-schedule leave for certain medical or family care leaves.
  • Paid time off (vacation or PTO), subject to applicable eligibility factors.
  • Incentive pay for certain roles, subject to eligibility.
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