Supervisor, Cable Station

Ledcor•Austin, TX

1d•$69,200 - $95,150

About The Position

Ledcor Technical Services is hiring a Supervisor, Cable Station to oversee the safe, secure, and reliable operation of an assigned cable landing station and its associated infrastructure. Reporting to the Director, US Field Operations, the supervisor leads site personnel and service delivery across critical facilities and submarine network operations, incident and change management, vendor performance, compliance, reporting, and customer governance. The role establishes operational controls, maintains 24/7 coverage, and ensures work is performed through approved tickets, procedures, and trained personnel. The position includes site operations and people management, customer and service delivery oversight, implementation of site operating and maintenance programs, management of critical-facility and network maintenance, and oversight of vendors, contracts, utilities, supplies, security, compliance, audits, and budget forecasting support. The work takes place in secure cable landing station, data hall, equipment-room, office, and outside-plant environments. Occasional travel may be required. The expected base pay range is $69,200 to $95,150. Individual pay is determined by factors including experience, knowledge, skills, education, and location. Ledcor describes its total rewards package as supporting physical, mental, and financial well-being, and offers challenging work with opportunities to develop skills and knowledge. Applicants must be eligible to work in the United States and complete customer-required screening and role-specific training.

Requirements

At least 5 years of experience in operational leadership, telecommunications, critical facilities, data centers, network operations, or other high-availability infrastructure.
Experience with cable landing stations, submarine networks, optical transport, PFE, or critical infrastructure.
Proven ability to manage technical employees, 24/7 coverage, incidents, vendors, maintenance programs, customer commitments, and operational risk.
Background working with ticket-driven service management, change control, reporting, audits, and corrective-action management.
Operational leadership across multidisciplinary technical work, with accountability for safety, service, cost, quality, and customer outcomes.
Working knowledge of critical facilities, optical/network operations, and incident, problem, change, and risk management.
Ability to translate contract requirements into staffing, procedures, controls, reports, and corrective actions.
Strong customer communication, escalation management, vendor oversight, budgeting, and audit-readiness skills.
Must complete customer-required screening, maintain access eligibility, and complete role-specific training.
Must be eligible to work in the United States.

Responsibilities

Lead site operations and people management, including staffing, scheduling, on-call coverage, training completion, competency, performance expectations, and safety and compliance culture.
Manage day-to-day service delivery and customer relationships, including operational integrity, incident escalation, NOC partnership, SLA performance, reporting, corrective actions, and regular customer communications.
Implement and maintain the site O&M program, operating procedures, inspection regimes, emergency-response plan, risk controls, and continuous-improvement initiatives in alignment with customer standards.
Manage critical-facility and network maintenance programs, installations, commissioning, changes, major incidents, and restoration, ensuring appropriate prioritization, authorization, and documentation.
Oversee vendors, contracts, utilities, spares, procurement support, calibration, logistics, audit readiness, security, environmental compliance, and OpEx/CapEx forecasting support.