Cable Plant Supervisor
About The Position
The Cable Plant Supervisor will learn to manage the complete physical cable plant infrastructure, including inside and outside plant (ISP and OSP), across a multi-site, complex environment. The role offers hands-on experience in project management, construction plan review, and cross-functional coordination with Networking, Telephony, and Audio-Visual (AV) teams. Over time, the incumbent will be mentored in overseeing internal union employees, IBEW Local 25 electricians, external contractors, and support staff, while handling daily service workflows. Candidates need basic hands-on cable termination experience, a strong desire to learn enterprise infrastructure management, and excellent communication skills. The position is full-time and exempt from FLSA overtime provisions, subject to meeting the minimum salary threshold for exemption. It is approved for SUNY's hybrid telecommuting pilot, which permits one remote day per pay period. Occasional evening and weekend work is required. The university is unable to sponsor work visas for this position.
Requirements
- Bachelor's degree.
- Three years of experience in IT infrastructure, low-voltage cabling, telecommunications, or a related field.
- Experience managing and coordinating end-to-end technical infrastructure implementation.
- Experience with cable termination.
- Experience managing projects.
- Basic understanding of structured cabling standards for copper and fiber, and network infrastructure.
- Management experience; managing projects, students, or contractors may qualify.
- Proficiency in Microsoft Excel, including formulas.
- Experience with project management software.
Nice To Haves
- Additional years of experience in IT infrastructure, low-voltage cabling, telecommunications, or a related field.
- Experience with testing equipment such as Fluke CableAnalyzer or EXFO.
- Experience with documentation software such as Visio, AutoCAD, or Excel.
- Experience with a support ticketing system and task distribution.
- BICSI Installer/Technician or RCDD certification.
- Experience in a higher education environment or government entity.
Responsibilities
- Supervise, guide, mentor, and provide technical expertise to support staff responsible for the IT Service Management workflow.
- Ensure timely routing and resolution of daily work orders, oversee project documentation accuracy, and review material and labor estimates for upcoming cable plant work.
- Foster collaboration and clear communication among team members.
- Assist with end-to-end cable plant project management, including coordinating schedules, tracking daily progress, and keeping facility alterations and new designs on track.
- Serve as a supporting liaison between construction teams and Networking, AV, and Telephony units to help meet infrastructure needs during renovations and new builds.
- Shadow senior staff during site walks to evaluate rack layouts, pathways, and conduit routing.
- Assist in enforcing Layer 1 testing protocols, including OTDR and Fluke certification, and verify contractor work against BICSI standards and local codes.
- Coordinate daily tasks with internal union members, Local 25 electricians, and low-voltage contractors, learning resource allocation, labor relations, and site safety protocols.
- Assist in preparing RFPs and RFQs for Architectural & Engineering services and external vendors, and learn the contract management process.
- Maintain cable plant documentation and structured labeling schemes consistent with ANSI/TIA-606; update cable schedules and assist with rack elevation drawings and CAD/Visio diagrams.
- Perform other duties or projects as appropriate to rank and department mission.
Benefits
- Participation in SUNY's hybrid telecommuting pilot, allowing one remote day per pay period.
- The job posting refers applicants to the university's WHY WORK HERE page to learn about total rewards, but does not specify particular benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
