Site Supervisor

Allied Universal • Orange, TX

1d • Onsite

About The Position

Allied Universal is hiring a Site Supervisor to oversee the professional operation, administration, profitability, and quality assurance of uniformed services at a client site. The role manages on-site security staffing, scheduling, and training, supports contract compliance and service quality, and provides direction to assigned personnel. It also responds to client requests and carries out operational and administrative functions, including payroll and incident-report review.

Requirements

• High school diploma or equivalent.
• Ability to pass state-required training or other licensing qualifications.
• Ability to pass a state licensing test if driving a company-owned or client-provided vehicle.
• Must have at least one of the following: active-duty military, military reserves, or National Guard service; Auxiliary Police or Police Cadets service; at least one year of verifiable, successful supervisory experience in a security-related industry; or an associate degree or higher in any discipline.
• At least 18 years of age, or older if required by the state; at least 21 years of age if armed.
• Ability to operate radio or telephone equipment and/or console monitors.
• Demonstrated ability to interact cordially and communicate with the public.
• Effective oral and written communication skills.
• Problem-solving and active-listening skills.
• Ability to assess and evaluate situations effectively and identify critical issues quickly and accurately.
• Ability to compile, sort, and interpret data, and to research, investigate, and compile information.
• Ability to mediate conflict with tact and diplomacy.
• Ability to write informatively, clearly, and accurately.
• Teamwork and attention to detail.

Nice To Haves

• Meets the basic qualifications for Custom Protection Officer.

Responsibilities

• Oversee on-site security operations, including staffing, scheduling, and training personnel assigned to the site.
• Ensure contract-required training and screening requirements for security personnel are met.
• Keep overtime to a minimum or within requirements designated by Allied Universal.
• Inspect security personnel and their job performance regularly when assigned to the shift to ensure service quality and contract compliance.
• Perform operational and related functions, such as payroll, reviewing and maintaining incident reports, and assisting with security surveys and post orders.
• Make recommendations regarding positive and negative personnel actions for directly supervised employees.
• Respond to client requests.
• Make emergency notifications as required by site post orders.
• Direct and instruct subordinates in the performance of their duties.
• Make or recommend disciplinary and commendation decisions concerning security personnel.
• Recommend productivity improvements and cost reductions to management.
• Recommend physical security surveys and post orders.

Benefits

• Medical, dental, and vision insurance.
• Basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED