Shift Supervisor

CVS Health•Myrtle Beach, SC
•$16 - $23

About The Position

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager or Operations Supervisor is onsite, the Shift Supervisor leads store staff, ensures smooth store operations, and oversees completion of opening and closing procedures. The position is part-time, with 29 anticipated weekly hours.

Requirements

  • Deductive reasoning ability, analytical skills, and computer skills.
  • Advanced communication and supervision skills.
  • Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts.
  • Ability to work overtime as needed and respond to urgent store issues.

Nice To Haves

  • Experience as a retail supervisor.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Work effectively with store management and store crews.
  • Supervise the store crew by assigning, directing, and following up on activities.
  • Communicate information effectively to and from store management and crews.
  • Assist customers with questions, problems, and complaints.
  • Promote CVS customer service culture by greeting customers, offering help, and thanking them.
  • Handle customer relations issues in accordance with company policy and promote a positive shopping experience.
  • Maintain customer and patient confidentiality.
  • Price merchandise and stock shelves.
  • Execute displays, signage, and inventory for weekly, promotional, and seasonal merchandise.
  • Execute the display and maintenance of off-shelf merchandise.
  • Reset departments following POGs.
  • Lead store staff when no manager or Operations Supervisor is onsite, maintain smooth store operations, and ensure opening and closing procedures are completed.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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