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Elite Stylist

Ulta Beauty, Inc.•Monroe Township, PA

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers quality professional services focused on the guest’s total look and supports the Experience Manager and Assistant Services Manager, with an emphasis on service sales and productivity, guest service, and compliance with operating procedures and standards. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Elite Stylist performs salon and related beauty services, builds guest relationships and clientele, and recommends appropriate services and retail products. The role also contributes to sales and productivity goals, supports store events and promotions, maintains professional knowledge through training and awareness of industry trends, and follows company policies, service protocols, safety and sanitation procedures, and operational standards. The position requires a cosmetology license and previous relevant work experience. The stylist works a flexible schedule that may include days, evenings, weekends, and holidays. Working conditions include continuous mobility, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, standing for extended periods, and continuous coordination and manipulation of objects.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills across service categories.
  • Proficiency with equipment and chemicals needed for technical work.
  • Ability to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and develop clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Perform hair and related beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service.
  • Contribute to store goals for retail and service sales, guest loyalty, including credit, and retail shrink.
  • Demonstrate products to guests to support sales and the guest experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, and learn about their ingredients and benefits during work time.
  • Maintain prompt, regular attendance.
  • Build guest relationships through consultations and appropriate retail and service recommendations.
  • Serve all guests, including walk-ins, in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Explain the benefits of the guest loyalty program, credit, and the Ulta Beauty app to salon and salesfloor guests.
  • Attend required trainings and meetings for ongoing professional development.
  • Follow Ulta Beauty policies, procedures, standards, and state board guidelines.
  • Follow safety, sanitation, and infection-control procedures before, during, and after services.
  • Follow established service protocols to provide a consistent guest experience.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
  • Follow the Ulta Beauty dress code and loss-prevention practices to protect company assets.
  • Complete other operational tasks and assigned duties.

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