Personal Stylist, Concord Sunvalley - Full Time
About The Position
As a Personal Stylist, also known as MyStylist, you will use an entrepreneurial mindset to exceed performance metrics, drive enterprise-wide cross-selling, deliver sales goals, and achieve growth. You will provide an elevated, seamless customer experience through lifestyle selling, in-store and virtual selling and service, and effective use of technology. The role includes acquiring new customers, building and maintaining client relationships through clienteling, developing a social media presence, and forming relationships with vendor partners, store leadership, peers, and the local community. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate and share information with diverse groups of customers and peers.
- Self-starter who can adapt quickly to changing customer expectations and needs.
- Resourcefulness and ability to adapt to changing priorities and deadlines.
- Keen sense of fashion and ability to coordinate items and use suggestive-selling techniques.
- Experience or familiarity with varied lifestyles, business segments, and social media platforms, with credibility to interact with a broad customer base.
- At least 3 years of retail experience or experience in another high-touch selling position.
Responsibilities
- Exceed sales goals by providing personalized, elevated shopping experiences in-store and online.
- Drive customer acquisition through networking and social media, and build an online presence that promotes the services and experiences offered.
- Partner with store teams, vendors, and community partners to develop and host virtual and in-store events that generate incremental sales.
- Use selling tools and resources to increase annual customer spend and repeat visits through outreach, correspondence, appointments, and relevant product recommendations.
- Use data to make growth-oriented decisions and understand the local market and customer base.
- Meet regularly with the Store Manager to report on performance, goals, and actions.
- Complete daily and weekly tasks, including checking email, maintaining appointment bookings, following up with customers, and developing and posting content.
- Attend vendor trainings and development workshops as assigned.
- Share knowledge and support peers' skill development while continuing to develop personal skills.
- Participate regularly in store leadership meetings and visits.
- Maintain a clean, safe, and inviting environment in accordance with company standards and guidelines.
- Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
