Beauty Sales Leader - Prestige Beauty, Concord Sunvalley - Full Time

Macy's•Concord, CA

1d•$19 - $31•Onsite

About The Position

As a Leader, Prestige Selling at Macy’s, you help drive sales, elevate the customer experience, and support the success of the Beauty department. Serving as an expert across multiple prestige cosmetics brands, you combine product knowledge, leadership, and a passion for beauty to build a high-performing, customer-focused environment. You lead by example through personalized customer service, coaching Beauty Advisors toward performance goals, and executing events and brand strategies to grow market share. You foster client loyalty, support new product launches, and partner with vendors and store leadership to achieve business results. You also help maintain a polished, shoppable counter and keep the team informed about products and beauty trends. The position requires flexible availability, including days, evenings, nights, weekends, and holidays, with dependable attendance and punctuality. Full-time colleagues are typically scheduled for 30 or more hours per week, though hours depend on business needs and colleague availability.

Requirements

3–5 years of relevant retail, beauty, or leadership experience preferred.
Flexible availability, including days, evenings, nights, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Nice To Haves

3–5 years of relevant retail, beauty, or leadership experience.

Responsibilities

Deliver exceptional customer service through personalized consultations and expert product knowledge.
Build client relationships and develop clientele through outreach and follow-up.
Review daily, weekly, monthly, seasonal, and annual sales performance and implement strategies to grow the business and improve results.
Plan and execute in-store and vendor-led events to drive traffic and engagement.
Maintain brand standards through merchandising, hygiene, and stock replenishment.
Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
Acquire new customers by opening credit accounts and sharing loyalty benefits.
Resolve customer concerns professionally and with a customer-first approach.
Stay informed about new launches, best-sellers, and beauty trends to support team education.
Coach and inspire Beauty Advisors and lead by example in customer service and selling.
Keep the counter and displays polished, organized, clean, stocked, and consistent with brand standards.
Support merchandising updates and ensure signage and pricing are current.
Promote loyalty benefits and ensure customers have what they need before concluding each interaction.
Support colleagues and model collaboration, honesty, and care.
Manage multiple priorities in a fast-paced environment with attention to detail.
Review daily sales goals and stay informed about product launches and business trends.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.