Beauty Sales Leader - Prestige Beauty, Fayette Mall - Full Time

Macy's • Lexington, KY

3d

About The Position

As a Leader, Prestige Selling at Macy’s, you help drive sales, elevate the customer experience, and support the success of the Beauty department. Serving as an expert across multiple prestige cosmetics brands, you use product knowledge, leadership skills, and a passion for beauty to create a high-performing, customer-focused environment. You lead by example, provide personalized service, coach Beauty Advisors toward performance goals, and execute events and brand strategies to grow market share. You foster client loyalty, champion product launches, and partner with vendors and store leadership to achieve business results.

You prepare the counter for customers, review sales goals and product trends, maintain brand standards and an appealing shopping space, and support merchandising updates. You promote loyalty benefits, help customers complete their purchases, and model collaboration and care for colleagues. You work toward sales goals, learn from the team, and contribute to individual and store results. The role requires a flexible schedule that may include days, evenings, nights, weekends, and holidays.

Requirements

• 3–5 years of relevant retail, beauty, or leadership experience preferred.
• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to manage multiple priorities in a fast-paced environment with strong attention to detail.
• Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Nice To Haves

• Experience in retail, beauty, or leadership (3–5 years preferred).

Responsibilities

• Deliver exceptional customer service through personalized consultations and expert product knowledge.
• Build lasting client relationships and drive client development through outreach and follow-up.
• Review sales performance across daily, weekly, monthly, seasonal, and annual periods and implement strategies to grow the business and improve results.
• Plan and execute in-store and vendor-led events to drive traffic and engagement.
• Maintain brand standards through merchandising, hygiene, and stock replenishment.
• Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Resolve customer concerns professionally and with a customer-first approach.
• Stay informed about product launches, best-sellers, and beauty trends to support team education.
• Coach and support Beauty Advisors and lead by example in serving customers and achieving performance goals.
• Keep the counter and displays clean, organized, stocked, and consistent with brand standards.
• Work a flexible schedule, including days, evenings, nights, weekends, and holidays, with dependable attendance and punctuality.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed