Beauty Sales Leader - Prestige Beauty, Smith Haven - Full Time

Macy's•Lake Grove, NY

2h•$18 - $29

About The Position

As a Leader, Prestige Selling at Macy’s, you help drive sales, elevate the customer experience, and support the Beauty department’s success. Serving as an expert across multiple prestige cosmetics brands, you use product knowledge and leadership skills to create a high-performing, customer-focused environment. You lead by example by providing personalized customer service, coaching Beauty Advisors toward performance goals, and executing events and brand strategies to grow market share. You foster client loyalty, support new product launches, and work with vendors and store leadership to deliver business results. You also help maintain an organized, appealing, and shoppable beauty space while keeping up with product launches and beauty trends. The role involves reviewing sales performance and implementing strategies, developing client relationships through outreach and follow-up, resolving customer concerns, and supporting customer acquisition through credit accounts and loyalty benefits. Full-time colleagues are typically scheduled for 30 or more hours per week, depending on business needs and availability. The position requires flexible availability, including days, evenings, nights, weekends, and holidays.

Requirements

3–5 years of relevant retail, beauty, or leadership experience is preferred.
Must be able to understand and communicate effectively with customers, co-workers, and supervisors.
Must be able to read and understand employment policies and safety rules or procedures in English.
Must be able to talk, lift, move, stand, and reach with arms and hands.
Must be able to stand for at least two consecutive hours and lift at least 25 pounds.
Must be able to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Requires close vision, color vision, depth perception, and focus adjustment.
Requires frequent use of computers and other technology, including handheld equipment and cash registers, and the ability to process register transactions.
Requires flexible availability, regular dependable attendance, and punctuality.

Nice To Haves

3–5 years of relevant retail, beauty, or leadership experience.

Responsibilities

Deliver exceptional customer service through personalized consultations and expert product knowledge.
Build lasting client relationships and drive client development through outreach and follow-up.
Review and analyze daily, weekly, monthly, seasonal, and annual sales results, and implement strategies to grow business and improve results.
Plan and execute in-store and vendor-led events to drive traffic and engagement.
Maintain brand standards through proper merchandising, hygiene, and stock replenishment.
Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
Acquire new customers by opening credit accounts and sharing loyalty benefits.
Resolve customer concerns in a professional, customer-first manner.
Stay informed about new launches, best-sellers, and beauty trends to support team education.
Coach Beauty Advisors and help the team meet performance goals.
Keep the counter clean, organized, stocked, and prepared to welcome customers; support merchandising updates and maintain visually appealing displays.
Review daily sales goals and share information about new launches, top-performing products, and beauty trends.
Model collaboration, honesty, and care while supporting colleagues.
Work a flexible schedule that may include days, evenings, nights, weekends, and holidays, with dependable attendance and punctuality.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice