Beauty Sales Leader - Prestige Beauty, Emerald Square - Full Time
About The Position
As a Leader, Prestige Selling at Macy’s, you help drive sales, elevate the customer experience, and support the success of the Beauty department. As an expert across multiple prestige cosmetics brands, you use product knowledge, leadership skills, and a passion for beauty to foster a high-performing, customer-focused environment. You lead by example by providing personalized customer service, coaching Beauty Advisors toward performance goals, and executing events and brand strategies to grow market share. You foster client loyalty, support new product launches, and partner with vendors and store leadership to deliver business results. You also stay informed about beauty trends and help maintain a polished, welcoming, brand-standard selling space. The role requires flexible availability, including days, evenings, nights, weekends, and holidays, with regular, dependable attendance and punctuality. Full-time colleagues are typically scheduled for 30 or more hours per week, with hours dependent on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Nice To Haves
- 3–5 years of relevant retail, beauty, or leadership experience preferred.
Responsibilities
- Deliver exceptional customer service through personalized consultations and expert product knowledge.
- Build lasting client relationships and drive client development through outreach and follow-up.
- Review and analyze sales performance across daily, weekly, monthly, seasonal, and annual periods, and implement strategies to grow business and improve results.
- Plan and execute in-store and vendor-led events to drive traffic and engagement.
- Maintain brand standards through merchandising, hygiene, and stock replenishment.
- Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
- Acquire new customers by opening credit accounts and sharing loyalty benefits.
- Resolve customer concerns professionally and with a customer-first approach.
- Stay informed about new product launches, best-sellers, and beauty trends to support team education.
- Coach Beauty Advisors and support them in meeting performance goals.
- Keep the counter and selling space organized, clean, stocked, and visually appealing, including maintaining testers, signage, pricing, and displays.
- Support colleagues and foster collaboration, honesty, and care.
- Manage multiple priorities in a fast-paced environment with attention to detail.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
