Beauty Sales Leader - Prestige Beauty, Fayette Mall - Full Time
About The Position
The Beauty Sales Leader at Macy’s supports the success of the Beauty department by driving sales, elevating the customer experience, and leading across multiple prestige cosmetics brands. The role combines product knowledge, leadership, and a passion for beauty to create a high-performing, customer-focused environment. The leader engages customers with personalized service, coaches Beauty Advisors toward performance goals, and executes events and brand strategies to grow market share. They foster client loyalty, champion product launches, and partner with vendors and store leadership to achieve business results. The leader sets a positive example by preparing the counter, reviewing sales goals and product information, and staying informed about beauty trends. They support a polished, shoppable space, maintain brand standards, encourage loyalty engagement, and collaborate with colleagues to deliver strong customer and store results. The position requires a flexible schedule, including days, evenings, nights, weekends, and holidays. Full-time colleagues are typically scheduled 30 or more hours per week, with hours dependent on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, nights, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Nice To Haves
- 3–5 years of relevant retail, beauty, or leadership experience.
Responsibilities
- Deliver exceptional customer service through personalized consultations and expert product knowledge.
- Build lasting client relationships and drive client development through outreach and follow-up.
- Review and analyze daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results.
- Plan and execute in-store and vendor-led events to drive traffic and engagement.
- Maintain brand standards through merchandising, hygiene, and stock replenishment.
- Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
- Acquire new customers by opening credit accounts and sharing loyalty benefits.
- Resolve customer concerns in a professional, customer-first manner.
- Stay informed about new launches, best-sellers, and beauty trends to support team education.
- Coach and support Beauty Advisors, lead by example, and help the team meet performance goals.
- Keep testers clean and stocked, signage and pricing current, and displays visually appealing and aligned with brand standards.
- Review daily sales goals and prepare the counter and team to serve customers.
- Manage multiple priorities in a fast-paced environment with attention to detail.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
