Beauty Sales Leader - Prestige Beauty, Glenbrook Square Mall - Full Time

Macy's•Fort Wayne, IN

6h•$17 - $27•Onsite

About The Position

As a Leader, Prestige Selling at Macy’s, you help drive sales, elevate the customer experience, and support the success of the Beauty department. Serving as an expert across multiple prestige cosmetics brands, you combine product knowledge, leadership, and a passion for beauty to create a high-performing, customer-focused environment. You lead by example by providing personalized service, coaching Beauty Advisors toward performance goals, and executing events and brand strategies to grow market share. You foster client loyalty, support new product launches, and partner with vendors and store leadership to deliver business results. You also help maintain a polished, organized, shoppable counter and keep the team informed about beauty trends and products. The role requires flexible availability, including days, evenings, nights, weekends, and holidays, as well as regular, dependable attendance and punctuality. Full-time colleagues are typically scheduled for 30 or more hours per week, with hours dependent on business needs and colleague availability.

Requirements

3–5 years of relevant retail, beauty, or leadership experience is preferred.
Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Nice To Haves

3–5 years of relevant retail, beauty, or leadership experience.

Responsibilities

Deliver exceptional customer service through personalized consultations and expert product knowledge.
Build lasting client relationships and drive client development through outreach and follow-up.
Review and analyze daily, weekly, monthly, seasonal, and annual sales results, and implement strategies to grow the business and improve results.
Plan and execute in-store and vendor-led events to drive traffic and engagement.
Maintain brand standards through merchandising, hygiene, and stock replenishment.
Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
Acquire new customers by opening credit accounts and sharing loyalty benefits.
Resolve customer concerns professionally and with a customer-first approach.
Stay informed about new launches, best-sellers, and beauty trends to support team education.
Coach Beauty Advisors, lead by example, and support the team in meeting performance goals.
Maintain a polished, organized, and welcoming counter, including clean and stocked testers, current signage and pricing, and visually appealing displays.
Work collaboratively with colleagues, modeling honesty, care, and service.
Manage multiple priorities in a fast-paced environment with strong attention to detail.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.