Beauty Sales Leader - Prestige Beauty, University Park Mall - Full Time

Macy's•Mishawaka, IN

9d•Onsite

About The Position

The Beauty Sales Leader at Macy’s supports the success of the Beauty department by driving sales, elevating the customer experience, and leading prestige cosmetics selling across multiple brands. The role combines product knowledge, leadership, and an interest in beauty to create a customer-focused, high-performing environment. The leader serves customers through personalized consultations, coaches Beauty Advisors toward performance goals, and executes events and brand strategies to grow market share. The role also fosters client loyalty, champions product launches, and partners with vendors and store leadership to deliver business results. The leader sets a positive example by preparing and maintaining a polished, organized counter; reviewing sales goals and staying current on launches, best-sellers, and trends; and helping the team provide welcoming, personalized service. They support a shoppable environment through clean, stocked testers, current signage and pricing, and displays that meet brand standards. They encourage loyalty engagement, collaboration, continual improvement, and strong individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week. Hours depend on business needs and colleague availability. The role requires flexible availability, including days, evenings, nights, weekends, and holidays, as well as regular, dependable attendance and punctuality.

Requirements

3–5 years of relevant retail, beauty, or leadership experience preferred.
Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use computers and other technology, including handheld equipment and cash registers, and to process register transactions.
Ability to meet the role’s physical requirements, including talking, lifting, constant moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Deliver exceptional customer service through personalized consultations and expert product knowledge.
Build lasting client relationships and drive client development through outreach and follow-up.
Review and analyze daily, weekly, monthly, seasonal, and annual sales performance, and implement strategies to grow the business and improve results.
Plan and execute in-store and vendor-led events to drive traffic and engagement.
Maintain brand standards through proper merchandising, hygiene, and stock replenishment.
Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
Acquire new customers by opening credit accounts and sharing loyalty benefits.
Resolve customer concerns professionally with a customer-first approach.
Stay informed about new launches, best-sellers, and beauty trends to support team education.
Coach Beauty Advisors and lead by example to support performance goals and a high-performing, customer-focused environment.
Maintain a polished, organized, welcoming sales area, including clean and stocked testers, current signage and pricing, and brand-standard displays.
Work with strong attention to detail while managing multiple priorities in a fast-paced environment.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice