Beauty Sales Leader - Prestige Beauty, University Park Mall - Full Time
About The Position
As a Leader, Prestige Selling at Macy’s, you help drive sales, elevate the customer experience, and support the success of the Beauty department. Serving as an expert across multiple prestige cosmetics brands, you use product knowledge and leadership skills to create a customer-focused, high-performing environment. You lead by example by providing personalized service, coaching Beauty Advisors toward performance goals, and executing events and brand strategies to grow market share. You foster client loyalty, support new product launches, and partner with vendors and store leadership to deliver business results. You also keep current with beauty trends and help maintain a polished, welcoming, and shoppable sales area. The role includes reviewing sales goals and business performance, building client relationships through outreach and follow-up, planning in-store and vendor-led events, maintaining brand standards and inventory, acquiring new customers through credit-account openings and loyalty-benefit sharing, and resolving customer concerns. Colleagues are expected to work a flexible schedule, including days, evenings, nights, weekends, and holidays, with dependable attendance. Full-time colleagues are typically scheduled for 30 or more hours per week, with actual hours dependent on business needs and availability. The position involves talking, lifting, frequent movement, standing, reaching, and use of computers and other technology. Requirements include standing for at least two consecutive hours, lifting at least 25 pounds, and performing tasks such as stooping, kneeling, crouching, and climbing ladders.
Requirements
- 3–5 years of relevant retail, beauty, or leadership experience preferred.
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules or procedures in English.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
- Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
Nice To Haves
- 3–5 years of relevant retail, beauty, or leadership experience is preferred.
Responsibilities
- Deliver exceptional customer service through personalized consultations and expert product knowledge.
- Build lasting client relationships and drive client development through outreach and follow-up.
- Review and analyze sales performance across daily, weekly, monthly, seasonal, and annual periods, and implement strategies to grow business and improve results.
- Plan and execute in-store and vendor-led events to drive traffic and engagement.
- Maintain brand standards through proper merchandising, hygiene, and stock replenishment.
- Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
- Acquire new customers by opening credit accounts and sharing loyalty benefits.
- Resolve customer concerns professionally and with a customer-first approach.
- Stay informed about new launches, best-sellers, and beauty trends to support team education.
- Coach Beauty Advisors and lead by example to support performance goals and exceptional service.
- Keep the counter and sales area polished, organized, clean, well-stocked, and visually appealing.
- Support merchandising updates and ensure signage, pricing, and displays meet brand standards.
- Promote teamwork, collaboration, honesty, and care among colleagues.
- Work a flexible schedule, including days, evenings, nights, weekends, and holidays, with regular, dependable attendance and punctuality.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
