Beauty Sales Leader - Prestige Beauty, Brandon - Full Time

Macy's • Brandon, FL

1d • Onsite

About The Position

The Beauty Sales Leader at Macy’s drives sales, elevates the customer experience, and supports the success of the Beauty department. As an expert across multiple prestige cosmetics brands, the leader combines product knowledge, leadership, and a passion for beauty to create a high-performing, customer-focused environment. The role involves leading by example, engaging customers with personalized service, coaching Beauty Advisors toward performance goals, and executing events and brand strategies to grow market share. The leader fosters client loyalty, champions product launches, and partners with vendors and store leadership to deliver business results.

The position requires a polished, organized selling area and readiness to support customers and colleagues. The leader reviews sales goals, product launches, best-sellers, and beauty trends; maintains shoppable displays, clean and stocked testers, current signage and pricing, and brand standards; supports merchandising; and helps the team deliver loyalty benefits and thoughtful customer service. The role also requires collaboration, honesty, care, continuous improvement, and a focus on individual and store results.

This is a full-time position. Full-time colleagues are typically scheduled for 30 or more hours per week, with actual hours dependent on business needs and colleague availability. The schedule may be flexible and include days, evenings or nights, weekends, and holidays. The job involves frequent use of computers and other technology, including handheld equipment and cash registers, as well as standing, moving, lifting, reaching, and other physical activity.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to manage multiple priorities in a fast-paced environment with strong attention to detail.
• Ability to stand for at least two consecutive hours and to lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to use computers and other technology necessary to perform job functions, including handheld equipment and cash registers, and to process register transactions.

Nice To Haves

• 3–5 years of relevant retail, beauty, or leadership experience preferred.

Responsibilities

• Deliver exceptional customer service through personalized consultations and expert product knowledge.
• Build lasting client relationships and drive client development through outreach and follow-up.
• Review sales performance across daily, weekly, monthly, seasonal, and annual periods, and implement strategies to grow the business and improve results.
• Plan and execute in-store and vendor-led events to drive traffic and engagement.
• Maintain brand standards through proper merchandising, hygiene, and stock replenishment.
• Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Resolve customer concerns professionally and with a customer-first approach.
• Stay informed about product launches, best-sellers, and beauty trends to support team education.
• Coach Beauty Advisors, lead by example, and support the team in meeting performance goals.
• Maintain a clean, organized, stocked, and visually appealing selling area, including testers, signage, pricing, and displays.
• Work toward sales goals, learn from colleagues, and contribute to individual and store results.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed