Beauty Sales Leader - Prestige Beauty, Tuttle Crossing - Full Time
About The Position
As a Leader, Prestige Selling at Macy’s, you help drive sales, elevate the customer experience, and support the success of the Beauty department. Serving as an expert across multiple prestige cosmetics brands, you combine product knowledge and leadership to create a customer-focused, high-performing environment. You engage customers with personalized service, coach Beauty Advisors toward performance goals, execute events and brand strategies, build client loyalty, champion product launches, and partner with vendors and store leadership to deliver business results. You also maintain an organized, shoppable counter and stay informed about beauty trends and products. Full-time colleagues are typically scheduled to work 30 or more hours per week, with hours dependent on business needs and colleague availability. The position requires flexible availability, including days, evenings, nights, weekends, and holidays, as well as regular, dependable attendance and punctuality.
Requirements
- 3–5 years of relevant retail, beauty, or leadership experience preferred.
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to use computers and other technology, including handheld equipment and cash registers, and to process register transactions.
Nice To Haves
- 3–5 years of relevant retail, beauty, or leadership experience.
Responsibilities
- Deliver exceptional customer service through personalized consultations and expert product knowledge.
- Build lasting client relationships and develop clientele through outreach and follow-up.
- Review daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow the business and improve performance.
- Plan and execute in-store and vendor-led events to drive traffic and engagement.
- Maintain brand standards through merchandising, hygiene, and stock replenishment.
- Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
- Acquire new customers by opening credit accounts and sharing loyalty benefits.
- Resolve customer concerns professionally and with a customer-first approach.
- Stay informed about product launches, best-sellers, and beauty trends to support team education.
- Coach and inspire Beauty Advisors and lead by example in customer service and sales performance.
- Keep the counter organized and prepared, with clean, stocked testers, current signage and pricing, and brand-standard displays.
- Support merchandising updates and maintain an appealing, welcoming selling space.
- Help customers understand loyalty benefits, ensure they have what they need, and close interactions with a sincere thank-you.
- Manage multiple priorities in a fast-paced environment with attention to detail.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
