Beauty Sales Leader - Prestige Beauty, Tuttle Crossing - Full Time
About The Position
The Beauty Sales Leader at Macy’s drives sales, elevates the customer experience, and supports the success of the Beauty department. As an expert across multiple prestige cosmetics brands, this leader uses product knowledge and leadership skills to create a high-performing, customer-focused environment. The role leads by example through personalized customer service, coaching Beauty Advisors, executing events and brand strategies, fostering client loyalty, supporting product launches, and partnering with vendors and store leadership to achieve business results. The position includes maintaining an organized, polished, and shoppable counter; reviewing sales goals and product information; supporting merchandising and brand standards; and helping customers understand loyalty benefits. The leader collaborates with colleagues and contributes to individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week; actual hours depend on business needs and colleague availability.
Requirements
- 3–5 years of relevant retail, beauty, or leadership experience preferred.
- Flexible availability to work days, evenings, nights, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to manage multiple priorities in a fast-paced environment with strong attention to detail.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Deliver exceptional customer service through personalized consultations and expert product knowledge.
- Build lasting client relationships and drive client development through outreach and follow-up.
- Review sales performance across daily, weekly, monthly, seasonal, and annual periods, and implement strategies to grow business and improve results.
- Plan and execute in-store and vendor-led events to drive traffic and engagement.
- Maintain brand standards through proper merchandising, hygiene, and stock replenishment.
- Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
- Acquire new customers by opening credit accounts and sharing loyalty benefits.
- Resolve customer concerns professionally and with a customer-first approach.
- Stay informed about new launches, best-sellers, and beauty trends to support team education.
- Coach Beauty Advisors and lead by example to support team performance goals.
- Keep the counter organized and shoppable, including maintaining testers, signage, pricing, and displays.
- Work collaboratively with colleagues and help achieve individual and store results.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
