Beauty Sales Leader - Prestige Beauty, Bellevue Square - Full Time

Macy's • Bellevue, WA

22h • Onsite

About The Position

The Beauty Sales Leader at Macy’s drives sales, elevates the customer experience, and supports the success of the Beauty department. As an expert across multiple prestige cosmetics brands, this leader combines product knowledge and leadership skills to create a high-performing, customer-focused environment. The role involves leading by example through personalized customer service, coaching Beauty Advisors toward performance goals, executing events and brand strategies, fostering client loyalty, championing product launches, and partnering with vendors and store leadership to achieve business results.

The leader prepares the counter for customers, reviews sales goals and product information, maintains a clean and organized shopping area, supports merchandising, and models collaboration and strong customer service. They help the team achieve sales goals and improve individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week; actual hours depend on business needs and colleague availability.

This position requires talking, lifting, constant movement, standing, and reaching. It requires standing for at least two consecutive hours; lifting at least 25 pounds; stooping, kneeling, crouching, climbing ladders, and reaching above eye level; close and color vision, depth perception, and focus adjustment; and frequent use of computers and other technology, including handheld equipment and cash registers.

Requirements

• 3–5 years of relevant retail, beauty, or leadership experience preferred.
• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to manage multiple priorities in a fast-paced environment with strong attention to detail.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Deliver exceptional customer service through personalized consultations and expert product knowledge.
• Build lasting client relationships and drive client development through outreach and follow-up.
• Review daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results.
• Plan and execute in-store and vendor-led events to drive traffic and engagement.
• Maintain brand standards through proper merchandising, hygiene, and stock replenishment.
• Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Resolve customer concerns in a professional, customer-first manner.
• Stay informed about product launches, best-sellers, and beauty trends to support team education.
• Coach Beauty Advisors and lead by example to support performance goals and a customer-focused environment.
• Prepare and maintain the counter, including keeping testers clean and stocked, signage and pricing current, and displays aligned with brand standards.
• Support merchandising updates and maintain a visually appealing, welcoming space.
• Work a flexible schedule that may include days, evenings, nights, weekends, and holidays, with regular attendance and punctuality.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed