Beauty Sales Leader - Prestige Beauty, Bellevue Square - Full Time

Macy's•Bellevue, WA
•$20 - $32•Onsite

About The Position

As a Leader, Prestige Selling at Macy’s, you help drive sales, elevate the customer experience, and support the success of the Beauty department. Serving as an expert across multiple prestige cosmetics brands, you use product knowledge and leadership skills to create a customer-focused, high-performing environment. You lead by example, provide personalized customer service, coach Beauty Advisors toward performance goals, and execute events and brand strategies to grow market share. You also build client loyalty, support product launches, and partner with vendors and store leadership to achieve business results. The role involves preparing the counter and team for the day, reviewing sales goals and product trends, engaging customers, maintaining a clean and well-stocked selling space, and supporting merchandising updates. You encourage loyalty-benefit participation, promote teamwork, and contribute to individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week; actual hours depend on business needs and colleague availability. This position requires frequent standing and movement, lifting, reaching, and use of computers and other retail technology. The position is based at Bellevue Square. Macy’s describes its work environment as dynamic and inclusive and offers competitive pay and benefits.

Requirements

  • Must understand and communicate effectively with customers, co-workers, and supervisors.
  • Must be able to read and understand employment policies and safety rules and procedures in English.
  • Must be able to talk, lift, move constantly, stand, and reach with arms and hands.
  • Must be able to stand for at least two consecutive hours and lift at least 25 pounds.
  • Must be able to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Must have close vision, color vision, depth perception, and focus adjustment.
  • Must frequently use computers and other technology, including handheld equipment and cash registers, and be able to process register transactions.
  • Must have flexible availability, including days, evenings, weekends, and holidays, and regular, dependable attendance and punctuality.

Nice To Haves

  • 3–5 years of relevant retail, beauty, or leadership experience is preferred.

Responsibilities

  • Deliver exceptional customer service through personalized consultations and expert product knowledge.
  • Build lasting client relationships and drive client development through outreach and follow-up.
  • Review and analyze daily, weekly, monthly, seasonal, and annual sales results, and implement strategies to grow business and improve results.
  • Plan and execute in-store and vendor-led events to drive traffic and engagement.
  • Maintain brand standards through proper merchandising, hygiene, and stock replenishment.
  • Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
  • Acquire new customers by opening credit accounts and sharing loyalty benefits.
  • Resolve customer concerns in a professional, customer-first manner.
  • Stay informed about new launches, best-sellers, and beauty trends to support team education.
  • Coach and inspire Beauty Advisors to meet performance goals and support team success.
  • Prepare and maintain the counter, including keeping testers clean and stocked, signage and pricing current, and displays aligned with brand standards.
  • Support merchandising updates and maintain a visually appealing and welcoming selling space.
  • Promote teamwork, collaboration, honesty, and care among colleagues.
  • Manage multiple priorities in a fast-paced environment with attention to detail.
  • Work a flexible schedule, including days, evenings, nights, weekends, and holidays, with dependable attendance and punctuality.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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