Beauty Sales Leader - Prestige Beauty, First Colony - Full Time
About The Position
The Beauty Sales Leader at Macy’s drives sales, elevates the customer experience, and supports the success of the Beauty department. Serving as an expert across multiple prestige cosmetics brands, the leader combines product knowledge and leadership to create a high-performing, customer-focused environment. The role involves providing personalized service, coaching Beauty Advisors, executing events and brand strategies, building client loyalty, supporting product launches, and partnering with vendors and store leadership. The leader also maintains a polished, shoppable counter and models collaboration, care, and dependable service.
Requirements
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to perform the position’s physical requirements, including talking, lifting, frequent movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to use computers and other technology, including handheld equipment and a cash register, and to process register transactions.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Nice To Haves
- 3–5 years of relevant retail, beauty, or leadership experience.
Responsibilities
- Deliver exceptional customer service through personalized consultations and expert product knowledge.
- Build client relationships and drive client development through outreach and follow-up.
- Review sales performance across daily, weekly, monthly, seasonal, and annual periods and implement strategies to grow the business and improve results.
- Plan and execute in-store and vendor-led events to drive traffic and engagement.
- Maintain brand standards through merchandising, hygiene, and stock replenishment.
- Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
- Acquire new customers by opening credit accounts and sharing loyalty benefits.
- Resolve customer concerns professionally and with a customer-first approach.
- Stay informed about new launches, best-sellers, and beauty trends to support team education.
- Coach Beauty Advisors, lead by example, and support the team in meeting performance goals.
- Keep the counter polished, organized, and prepared for customers; maintain clean, stocked testers, current signage and pricing, and appealing displays.
- Support merchandising updates and maintain a welcoming sales space throughout the day.
- Review daily sales goals and stay informed about product launches and trends.
- Manage multiple priorities in a fast-paced environment with attention to detail.
- Work a flexible schedule that may include days, evenings, nights, weekends, and holidays, with dependable attendance and punctuality.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
