Beauty Sales Leader - Prestige Beauty, Square One - Full Time

Macy's • Saugus, MA

3d • $17 - $24 • Onsite

About The Position

As a Leader, Prestige Selling, you boost sales and enhance customer service in Macy’s Beauty department. You serve as an expert on Prestige cosmetics across various brands, assist customers, and coach colleagues while applying knowledge of current trends to provide a high-quality service experience. The role involves supporting sales performance, customer loyalty, brand events, and colleague development.

Requirements

• Demonstrated ability to lead a team, providing guidance, support, and coaching to drive performance and engagement.
• Proficiency in vendor lines and beauty trends, serving as a knowledgeable resource.
• Ability to use metrics and analyze detailed reporting to develop action plans for achieving sales goals.
• Strong written and verbal communication skills.
• Excellent interpersonal skills and ability to work effectively with colleagues at all levels and across departments.
• Ability to think creatively, strategically, and technically to address business challenges and opportunities.
• Attention to detail in daily tasks, reports, and business goals.
• Ability to partner with the total Beauty team to drive line sales and deliver the customer experience.
• Leads by example and motivates a team to reach goals.
• Driven to achieve daily sales goals through customer interaction, client outreach, relationship building, and recruiting new customers to the brand.
• Enthusiasm for the beauty industry and skills to provide outstanding customer service.
• Passion and a business-minded attitude to succeed in a performance-based work environment.
• Ability to resolve customer problems constructively and with a forward-looking approach.
• Ability to manage multiple tasks in a fast-paced environment.
• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• 1 to 2 years of relevant work experience.

Responsibilities

• Inspire teamwork to reach sales goals and elevate the customer experience.
• Support the Beauty team in driving and delivering market share events.
• Demonstrate knowledge of products and services to build rapport and customer loyalty.
• Drive sales through brand training, events, and strategies.
• Use the clientele program to build customer relationships, meet sales goals, and share promotions and product launches.
• Build brand loyalty by engaging customers in the rewards program.
• Communicate with vendors and store leadership to execute company- and store-based events and achieve sales goals.
• Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals.
• Recruit, train, coach, motivate, and develop colleagues on policies and goals.
• Lead product demonstrations and peer-to-peer training.
• Merchandise new receipts, process damages and testers, and select merchandise to return to vendors.
• Follow hygiene standards and asset-protection control and compliance procedures.
• Foster acceptance and respect, strengthening relationships and authentic connections with colleagues, customers, and communities.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed