Beauty Sales Leader - Prestige Beauty, Smith Haven - Full Time

Macy's

About The Position

The Beauty Sales Leader at Macy’s leads prestige beauty selling across multiple cosmetics brands, driving sales, customer experience, and the success of the Beauty department. The role combines product expertise and leadership to foster a high-performing, customer-focused environment. The leader engages customers with personalized service, coaches Beauty Advisors toward performance goals, executes events and brand strategies, builds client loyalty, supports product launches, and partners with vendors and store leadership to deliver business results. The position sets a positive example by preparing the counter, reviewing sales goals and product information, and staying current on beauty trends. On the sales floor, the leader provides welcoming service, builds lasting customer relationships, maintains clean and stocked testers and current signage, and supports merchandising and brand standards. The leader encourages loyalty engagement, collaboration, continuous improvement, and achievement of individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Hours depend on business needs and colleague availability. This position requires flexible availability, including days, evenings, nights, weekends, and holidays.

Requirements

3–5 years of relevant retail, beauty, or leadership experience preferred.
Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to manage multiple priorities in a fast-paced environment with strong attention to detail.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Deliver exceptional customer service through personalized consultations and expert product knowledge.
Build lasting client relationships and develop clients through outreach and follow-up.
Review sales performance across daily, weekly, monthly, seasonal, and annual periods, and implement strategies to grow the business and improve results.
Plan and execute in-store and vendor-led events to drive traffic and engagement.
Maintain brand standards through merchandising, hygiene, and stock replenishment.
Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
Acquire new customers by opening credit accounts and sharing loyalty benefits.
Resolve customer concerns professionally and with a customer-first approach.
Stay informed about product launches, best-sellers, and beauty trends to support team education.
Prepare the counter and maintain an organized, welcoming, shoppable space, including clean, stocked testers and current signage and pricing.
Coach Beauty Advisors, lead by example, and support colleagues in meeting performance goals.
Work toward sales goals, support continuous improvement, and contribute to individual and store results.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice