Beauty Sales Leader - Prestige Beauty, Santee Trolley - Full Time

Macy's • Santee, CA

2d • Onsite

About The Position

As a Leader, Prestige Selling at Macy’s, you help drive sales, elevate the customer experience, and support the success of the Beauty department. Serving as an expert across multiple prestige cosmetics brands, you combine product knowledge, leadership, and a passion for beauty to create a high-performing, customer-focused environment. You lead by example, provide personalized service, coach Beauty Advisors toward performance goals, and execute events and brand strategies to grow market share. You foster client loyalty, support new product launches, and partner with vendors and store leadership to deliver business results.

The role includes reviewing sales goals and product and trend updates, maintaining an organized and customer-ready counter, engaging customers, keeping testers and displays clean and stocked, and supporting merchandising. You encourage the team to share loyalty benefits and provide thoughtful service. You also review sales results and implement strategies, plan in-store and vendor-led events, develop clients through outreach and follow-up, support team education, and resolve customer concerns. The position requires dependable attendance, flexible availability, and the ability to manage multiple priorities in a fast-paced retail setting.

This position involves frequent customer and colleague interaction, standing and moving for extended periods, lifting, reaching, stooping, kneeling, crouching, and climbing ladders. It also requires close and color vision, depth perception, focus adjustment, and use of computers, handheld equipment, and cash registers. Full-time colleagues are typically scheduled for 30 or more hours per week; actual hours depend on business needs and colleague availability.

Requirements

• 3–5 years of relevant retail, beauty, or leadership experience preferred.
• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
• Ability to manage multiple priorities in a fast-paced environment with strong attention to detail.

Nice To Haves

• Relevant retail, beauty, or leadership experience of 3–5 years is preferred.

Responsibilities

• Deliver exceptional customer service through personalized consultations and expert product knowledge.
• Build lasting client relationships and drive client development through outreach and follow-up.
• Review and analyze daily, weekly, monthly, seasonal, and annual sales results; implement strategies to grow business and improve results.
• Plan and execute in-store and vendor-led events to drive traffic and engagement.
• Maintain brand standards through merchandising, hygiene, and stock replenishment.
• Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Resolve customer concerns in a professional, customer-first manner.
• Stay informed about new launches, best-sellers, and beauty trends to support team education.
• Coach and support Beauty Advisors and lead by example in providing customer service and achieving sales goals.
• Keep the counter and displays organized, clean, stocked, and consistent with brand standards.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed