Beauty Sales Leader - Prestige Beauty, Santee Trolley - Full Time

Macy's•Santee, CA

2d•$18 - $29

About The Position

As a Leader, Prestige Selling at Macy’s, you drive sales, elevate the customer experience, and support the success of the Beauty department. As an expert across multiple prestige cosmetics brands, you combine product knowledge, leadership, and a passion for beauty to create a high-performing, customer-focused environment. You lead by example by serving customers, coaching Beauty Advisors toward performance goals, executing events and brand strategies, fostering client loyalty, supporting product launches, and partnering with vendors and store leadership to deliver business results. Daily work includes preparing the counter and team for customers, reviewing sales goals and product information, engaging customers through personalized service, maintaining clean and well-stocked testers and displays, supporting merchandising updates, sharing loyalty benefits, and collaborating with colleagues. The role calls for continual learning and a focus on achieving individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week, with hours dependent on business needs and colleague availability.

Requirements

3–5 years of relevant retail, beauty, or leadership experience preferred.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules/procedures in English.
Ability to manage multiple priorities in a fast-paced environment with strong attention to detail.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Nice To Haves

3–5 years of relevant retail, beauty, or leadership experience is preferred.

Responsibilities

Deliver exceptional customer service through personalized consultations and expert product knowledge.
Build lasting client relationships and drive client development through outreach and follow-up.
Review and analyze daily, weekly, monthly, seasonal, and annual sales results, and implement strategies to grow the business and improve results.
Plan and execute in-store and vendor-led events to drive traffic and engagement.
Maintain brand standards through proper merchandising, hygiene, and stock replenishment.
Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
Acquire new customers by opening credit accounts and sharing loyalty benefits.
Resolve customer concerns professionally and with a customer-first approach.
Stay informed about new launches, best-sellers, and beauty trends to support team education.
Coach and inspire Beauty Advisors to meet performance goals and support a high-performing team.
Prepare and maintain the counter, including keeping testers clean and stocked, signage and pricing current, and displays aligned with brand standards.
Support merchandising updates and maintain a visually appealing, welcoming selling space.
Promote collaboration, honesty, and care among colleagues.
Work a flexible schedule that may include days, evenings, nights, weekends, and holidays, with dependable attendance and punctuality.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Competitive pay