Elite Stylist

Ulta Beauty, Inc. • Mason, OH

9d

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services. The stylist delivers professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager, focusing on service sales and productivity, guest service, and compliance with operating procedures and standards. The role calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The stylist performs a range of salon and beauty services, builds guest relationships and clientele, supports sales and store initiatives, and maintains service, safety, sanitation, and operational standards. Work requires a flexible schedule that includes days, evenings, weekends, and holidays, as well as continuous mobility and standing during shifts.

Requirements

• Cosmetology license.
• Previous relevant work experience is required.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or an aptitude to develop skills in these service categories.
• Proficiency in using equipment and chemicals needed for technical work.
• Proficiency in demonstrating, recommending, and selling professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and build clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to maintain continuous mobility and stand for long periods during a shift; continuous lifting and/or moving of up to 10 pounds; frequent bending, reaching, and twisting; and continuous coordination and manipulation of objects.

Responsibilities

• Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service; contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
• Demonstrate products to guests to support sales and the guest experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services during work time, including relevant ingredients and benefits.
• Maintain prompt, regular attendance.
• Build guest relationships through consultations and appropriate product and service recommendations.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
• Build professional relationships with peers and brand partners to collaborate on guest service.
• Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
• Attend required trainings and meetings for ongoing professional development.
• Follow Ulta Beauty policies, procedures, and standards.
• Follow safety, sanitation, and infection-control procedures before, during, and after services, and comply with state board guidelines.
• Follow established service protocols to provide a consistent guest experience.
• Use booking and clientele systems to book return services and events.
• Communicate supply needs to the Experience Manager to maintain guest readiness.
• Maintain cleanliness and operational standards in the salon, salesfloor, restrooms, backroom, break area, and other assigned areas.
• Follow the Ulta Beauty dress code.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Eligible full-time associates may receive paid time off, health, dental, vision, life, and disability benefits.
• Eligible part-time associates may receive dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law and tips from service guests.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed