Personal Stylist, Topanga - Full Time
About The Position
As a Personal Stylist, also known as MyStylist, you will exceed performance metrics with an entrepreneurial mindset, drive enterprise-wide cross-selling to deliver sales goals and growth, and embrace new selling ideas and applications. You will provide an elevated, seamless customer experience through lifestyle selling, in-store and virtual selling, and technology. The role includes expanding your customer base through relationships with vendor partners, store leadership, peers, and the local community; acquiring new customers; maintaining strong client relationships through clienteling; and building a social media presence. Full-time colleagues are typically scheduled to work 30 or more hours per week. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate and share information with diverse groups of customers and peers.
- Self-starter who can adapt quickly to changing customer expectations and needs.
- Resourceful and able to adapt quickly to changing priorities and deadlines.
- Keen sense of fashion, ability to coordinate items, and suggestive-selling techniques.
- Experience or familiarity with a variety of lifestyles, business segments, and social media platforms, with credibility to interact with a broad customer base.
- At least 3 years of retail experience or experience in another high-touch selling position.
Responsibilities
- Exceed sales goals by providing personalized, elevated shopping experiences in-store and online.
- Drive customer acquisition through networking and social media, and create and execute an online presence that promotes services and experiences.
- Partner with store teams, vendors, and community partners to develop and host virtual and in-store events that generate incremental sales.
- Use selling tools and resources to increase annual customer spend and repeat visits through outreach, correspondence, appointments, and relevant product recommendations.
- Make data-driven decisions to drive growth and understand the local market and customer base.
- Meet regularly with the Store Manager to discuss performance, goals, and actions.
- Complete daily and weekly tasks, including checking emails, maintaining appointment bookings, following up with customers, and developing and posting content.
- Attend vendor training and development workshops as assigned.
- Share knowledge and support peers while continuously developing personal skills.
- Participate regularly in store leadership meetings and visits.
- Maintain a clean, safe, and inviting environment in accordance with company standards and guidelines.
- Foster acceptance and respect and strengthen authentic connections with colleagues, customers, and communities.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
