Anthropologie Personal Stylist - Full-Time

Anthropologie•New York, NY

12d•$25 - $27•Onsite

About The Position

The Personal Stylist cultivates the store’s service and selling culture and drives sales by building authentic customer connections, providing expert styling advice, and offering individualized experiences through curated product recommendations. The role supports customer service, team development, visual merchandising, business operations, and communication with store leadership and the selling team.

Requirements

At least 2 years of experience building customer relationships or clienteling.
Passion for apparel styling.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Interest in or enthusiasm for the Anthropologie brand (Anthro brand fan).

Responsibilities

Uphold a service culture in which customers feel welcome, heard, and valued.
Lead by example in relationship building, styling, and customer networking; explain the benefits of the personal styling role and program to the store team and customers.
Generate impromptu and formal appointments to build customer relationships and drive key metrics.
Promote technology use and encourage the team to transact in the moment, upsell, and develop clientele.
Support an inclusive environment by amplifying voices and seeking and advocating for different perspectives.
Identify personal styling knowledge gaps on the team and address them; facilitate regional and brand styling initiatives or training.
Share apparel styling and product knowledge using brand resources to build associate confidence in servicing and outfitting customers.
Review store business and buying trends to inform apparel outfitting and selling decisions and grow apparel and accessories business.
Capitalize on walk-in traffic and identify sales opportunities through outreach and networking; act on opportunities with store leadership to drive incremental sales and meet company and outreach goals.
Partner with the visual team on mannequin outfitting updates that showcase new arrivals and best sellers.
Maintain accountability and productivity during zoned personal styling hours and flexibly support customer service through zone coverage.
Communicate customer insights and shopping patterns to leadership and the styling team through regional or brand communication platforms.
Build productive relationships with leadership and the selling team, maintain open communication, and identify and act on business needs.
Contribute to positive team morale through brand and store initiatives, including the SPARKED Journal, employee recognition, and team-building activities.
Collaborate with store leadership to identify and curate events and experiences that reflect local customer and community interests and drive brand engagement.