Anthropologie Personal Stylist - Part-Time

Urban Outfitters•Saint Louis, MO

11d•Onsite

About The Position

The Personal Stylist cultivates the store’s service and selling culture and drives sales by building authentic customer connections, offering expert styling advice, and providing individualized experiences with curated product recommendations. The role supports customer service, team education, business operations, visual presentation, and community engagement.

Requirements

At least 2 years of experience building customer relationships or clienteling.
Passion for apparel styling.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Interest in or affinity for the Anthropologie brand.

Responsibilities

Uphold a service culture that provides extraordinary service and helps all customers feel welcome, heard, and valued.
Lead by example in relationship building, styling, and customer networking; educate the store team and customers about the personal styling role and program.
Generate impromptu and formal appointments to build customer relationships and drive key metrics.
Encourage technology use, in-the-moment transactions, upselling, and clienteling.
Help create an inclusive environment by amplifying voices and advocating for diverse perspectives.
Identify personal styling knowledge gaps among the team and address them; facilitate regional and brand styling initiatives or training.
Use brand resources to share apparel styling and product knowledge with the team.
Review store business and buying trends to inform apparel outfitting and selling decisions and drive apparel and accessories business.
Use walk-in traffic, outreach, and networking to identify sales opportunities, partnering with store leadership to act on them and achieve company and outreach goals.
Partner with the visual team on mannequin outfitting updates featuring new arrivals and best sellers.
Maintain accountability and productivity during zoned personal styling hours and flexibly support service in zone coverage.
Communicate customer insights and shopping patterns to leadership and the styling team through regional or brand communication platforms.
Build productive relationships and maintain open communication with leadership and the selling team to identify and respond to business needs.
Support positive team morale through brand and store initiatives, including the SPARKED Journal, employee recognition, and team-building activities.
Collaborate with store leadership to identify and curate events reflecting local customer and community interests and driving brand engagement.