Anthropologie Personal Stylist - Part-Time

Urban Outfitters•Pembroke Pines, FL

9d•$19•Onsite

About The Position

The Personal Stylist cultivates the store’s service and selling culture and drives sales by developing authentic customer connections, offering expert styling advice, and providing individualized experiences with curated product recommendations. The role supports customer relationships, team styling knowledge, apparel and accessories business, and community-focused store events.

Requirements

2+ years of experience building customer relationships or clienteling.
Passion for apparel styling.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Anthro brand fan.

Responsibilities

Uphold a service culture that provides extraordinary service and makes customers feel welcome, heard, and valued.
Lead by example in relationship building, styling, and customer networking; educate the store team and customers about the personal styling role and program.
Generate impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics.
Promote technology use and encourage the team to transact in the moment, upsell, and build clientele.
Contribute to an inclusive environment by amplifying voices and advocating for different perspectives.
Identify personal styling knowledge gaps among the team and address them; facilitate regional and brand styling initiatives or trainings.
Use brand resources to share relevant apparel styling and product knowledge with the team.
Review store business and buying trends to influence apparel outfitting and selling decisions and drive apparel and accessories business.
Capitalize on walk-in traffic and identify sales opportunities through outreach and networking; partner with store leadership to pursue opportunities and achieve company and outreach goals.
Partner with the visual team to support mannequin outfitting updates featuring new arrivals and best sellers.
Maintain accountability and productivity during zoned personal styling hours and flexibly support service in zone coverage.
Communicate customer insights and shopping patterns to leadership and the styling team through regional or brand communication platforms.
Build productive relationships with leadership and the selling team, maintain open communication, and act on business needs.
Contribute to positive team morale through brand and store initiatives, including the SPARKED Journal, employee recognition, and team-building activities.
Collaborate with store leadership to identify and curate events reflecting local customer and community interests to drive brand engagement.