Anthropologie Personal Stylist - Part-Time

Anthropologie•Napa, CA

10d•$21 - $22•Onsite

About The Position

The Personal Stylist cultivates the store’s service and selling culture and drives sales by developing authentic customer connections, offering expert styling advice, and providing individualized experiences with curated product recommendations. The role supports customer relationships, styling and selling practices, team development, apparel and accessories business, visual presentation, and store events.

Requirements

At least 2 years of experience building customer relationships or clienteling.
Passion for apparel styling.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Interest in the Anthropologie brand.

Responsibilities

Uphold a service culture that provides extraordinary service and makes customers feel welcome, heard, and valued.
Lead by example in relationship building, styling, and customer networking; educate the store team and customers about the personal styling role and program.
Generate impromptu and formal appointments to cultivate customer relationships and drive key metrics.
Encourage technology use, in-the-moment transactions, upselling, and clienteling.
Help create an inclusive environment by amplifying voices and advocating for different perspectives.
Identify personal styling knowledge gaps within the team and address them; facilitate regional and brand styling initiatives or trainings.
Use brand resources to share relevant apparel styling and product knowledge with the team.
Review store business and buying trends to inform apparel outfitting and selling decisions and drive apparel and accessories business.
Develop walk-in traffic, outreach, and networking opportunities; work with store leadership to drive incremental sales and achieve company and outreach goals.
Partner with the visual team on mannequin outfitting updates featuring new arrivals and best sellers.
Maintain accountability and productivity during zoned personal styling hours and flexibly support customer service in zone coverage.
Share customer insights and shopping patterns with leadership and the styling team through regional or brand communication platforms.
Build productive relationships with leadership and the selling team, maintain open communication, and act on business needs.
Contribute to team morale through brand and store initiatives, including the SPARKED Journal, employee recognition, and team-building activities.
Partner with store leadership to identify and curate events and experiences that reflect local customer and community interests and drive brand engagement.