Anthropologie Personal Stylist - Part-Time

Anthropologie•Des Peres, MO

13d•Onsite

About The Position

The Personal Stylist cultivates the store’s service and selling culture and drives sales by building authentic customer connections, providing expert styling advice, and creating individualized experiences with curated product recommendations. The role supports customer relationships and sales through styling, appointments, outreach, team education, business operations, visual collaboration, and communication with store leadership and the styling team.

Requirements

At least 2 years of experience building customer relationships or in clienteling.
Passion for apparel styling.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Nice To Haves

Anthro brand fan.

Responsibilities

Uphold a service culture that provides extraordinary service and helps all customers feel welcome, heard, and valued.
Lead by example in customer relationship building, styling, and networking; educate store associates and customers about the personal styling role and program.
Generate impromptu and formal appointment opportunities to build customer relationships and drive key metrics.
Advocate for technology usage and encourage the team to transact in the moment, upsell, and build clientele.
Help create an inclusive environment by amplifying voices and seeking and advocating for different perspectives.
Identify personal styling knowledge gaps among the team and address them; facilitate regional and brand styling initiatives or trainings.
Use brand resources to share relevant apparel styling and product knowledge with the team.
Review store business and buying trends to inform apparel outfitting and selling decisions and drive apparel and accessories business.
Capitalize on walk-in traffic and identify sales opportunities through outreach and networking; partner with store leadership to pursue opportunities and achieve sales and outreach goals.
Partner with the visual team on mannequin outfitting updates that showcase new arrivals and best sellers.
Maintain accountability and productivity during zoned personal styling hours and flexibly support service in zone coverage.
Communicate customer insights and shopping patterns to leadership and the styling team through regional or brand communication platforms.
Build productive relationships with leadership and the selling team, maintain open communication, and act on business needs.
Contribute to positive team morale through brand and store initiatives, including the SPARKED Journal, employee recognition, and team-building activities.
Collaborate with store leadership to identify and curate events that reflect local customer and community interests and drive brand engagement.