Strategy Analyst Jobs

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About The Position

This position serves as a technical subject matter expert within Retail Credit Operations, Credit Assistance Decision Strategy Governance (DSG), specializing in developing, validating, and optimizing Monitoring & Tracking (M&T) performance reporting. The analyst develops and maintains complex SAS- and SQL-based reporting used to evaluate collections strategy and metric performance across products. The role requires deep expertise in data sources, data lineage, product structures, strategy logic, metric definitions, and reporting methodologies supporting DSG. The analyst partners with Strategy Owners and Credit Risk to ensure accurate and sustainable performance reporting, troubleshoot complex data and reporting issues, and strengthen DSG performance monitoring and controls. The role also provides technical leadership and mentorship to less-tenured analysts. More broadly, the position performs complex analysis to improve portfolio risk, profitability, performance forecasting, and operational performance, and independently drives strategic improvements, large-scale projects, and initiatives in partnership with business counterparts and partner organizations.

Requirements

  • Advanced SAS programming expertise, including complex data manipulation, joins, macro programming, query optimization, and data validation.
  • Strong knowledge of large-scale data environments, including Hadoop, Teradata, SQL Server, and Oracle.
  • Experience developing, validating, and supporting complex performance or risk reporting across large datasets.
  • Strong data lineage, reconciliation, root-cause analysis, and technical problem-solving capabilities.
  • Ability to understand complex product and strategy logic and translate business requirements into accurate, maintainable reporting solutions.
  • Strong attention to detail, with an emphasis on data quality, reporting accuracy, repeatability, and controls.
  • Demonstrated ability to manage multiple complex priorities in a fast-paced, high-accountability environment.
  • Strong communication, collaboration, leadership, and mentoring skills, including the ability to translate technical concepts for non-technical stakeholders.

Nice To Haves

  • Knowledge of Bank of America data sources, collection business products, and operational processes.
  • Bachelor's degree in Statistics, Mathematics, Computer Science, or a related field.
  • SAS certifications.

Responsibilities

  • Develop, maintain, and optimize advanced SAS and SQL programs supporting Monitoring & Tracking performance reporting across collection products and strategies.
  • Serve as a technical subject matter expert for DSG data sources, data lineage, products, strategies, metric logic, and reporting processes.
  • Validate reporting logic and reconcile results to source data to ensure reporting accurately reflects approved strategy and business requirements.
  • Perform root-cause analysis of data anomalies and reporting discrepancies, including issues involving source data, strategy logic, metric calculations, coding, and upstream or downstream dependencies.
  • Assess reporting impacts resulting from changes to strategies, products, data sources, or metric requirements.
  • Maintain code documentation, data lineage, metric definitions, and validation procedures to support governance and knowledge transfer.
  • Provide technical leadership and mentorship to analysts in SAS/SQL programming, data analysis, troubleshooting, and business acumen.
  • Analyze financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance.
  • Identify business trends based on economic and portfolio conditions and communicate findings to senior management.
  • Support large-scale projects, such as platform conversions or new project integrations, through advanced reporting and analytics-based insights.
  • Coach and mentor peers to improve proficiency in systems and serve as a subject matter expert on multiple business and technical topics.

Benefits

  • Affordable, competitive, and flexible benefits supporting physical, emotional, and financial wellness.

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